P&C Claims Manager

il y a 4 semaines


Paris, Île-de-France The Emerald Group Temps plein
Job Description

The Emerald Group is seeking a P&C Claims Manager to join our team. As a Claims Manager, you will be responsible for providing technical oversight of a portfolio of P&C claims, predominantly in France. This role requires a high level of claims handling technical experience and knowledge, providing consistently high-quality claims handling.

Key Responsibilities
  1. To proactively handle allocated claims to a high standard, including overall assessment of losses and reserves, and negotiation with counterparties to achieve timely settlements.
  2. To own the management of large, complex, and disputed claims on behalf of the claims team.
  3. To identify and report new trends or changes in the behaviour of a claims portfolio.
  4. To manage complaint cases within regulatory guidelines.
  5. To work with TPAs to provide assistance with referrals and cases over their authority limits.

Requirements
  1. To have excellent level of claims handling technical experience and knowledge.
  2. To have understanding of P&C claims, particularly emanating from France, insurance processes and end-to-end customer claims process.
  3. To have exceptional knowledge of key terms and conditions in contracts / policies and general knowledge of key legal position in relevant jurisdictions.

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