Regional Consumer Care Manager

il y a 4 semaines


SaintDenisdel'Hôtel Loiret, France ENGINEERINGUK Temps plein
About the Role

We are seeking a highly skilled Regional Consumer Care Manager to join our team at ENGINEERINGUK. As a key member of our consumer care team, you will be responsible for delivering exceptional service experiences to our customers.

Key Responsibilities
  • Develop and implement consumer care strategies to drive business growth and customer satisfaction.
  • Collaborate with cross-functional teams to ensure seamless service delivery and effective crisis management.
  • Use data-driven insights to inform business decisions and represent the consumer's voice in key business discussions.
  • Foster internal networks to create a consumer-centric environment that drives value delivery.
What We Offer
  • Best-in-class learning and development opportunities, including access to our in-house Mars University.
  • An industry-competitive salary and benefits package, including a company bonus.
  • A commitment to diversity and inclusion, with a focus on creating a workplace that values and respects all employees.

Mars is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.


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