Customer Service Representative

il y a 2 jours


BrivelaGaillarde, Nouvelle-Aquitaine, France Grand Frais Caisses Temps plein
About Grand Frais Caisses

Grand Frais Caisses is a dynamic and innovative retail company that offers a unique shopping experience to its customers. Our mission is to provide high-quality products and exceptional customer service in a welcoming and friendly environment.

Job Description

Job Title: Hôte de Caisse (Customer Service Representative)

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their queries and resolving any issues in a timely and efficient manner.
  • Transaction Processing: Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Product Knowledge: Develop and maintain a thorough knowledge of our products, including their features, benefits, and pricing.
  • Teamwork: Collaborate with other team members to achieve sales goals and provide exceptional customer service.

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
  • Customer Service Focus: A customer-centric approach, with a focus on providing exceptional service and ensuring customer satisfaction.
  • Attention to Detail: Ability to maintain accuracy and attention to detail when processing transactions and maintaining store records.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales goals and provide exceptional customer service.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including a 24-hour workweek and opportunities for career advancement.
  • Training and Development: Ongoing training and development opportunities to help you succeed in your role and advance your career.
  • Collaborative Work Environment: A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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