Customer Service Representative
il y a 2 jours
Grand Frais Caisses is a dynamic and innovative retail company that offers a unique shopping experience to its customers. Our mission is to provide high-quality products and exceptional customer service in a welcoming and friendly environment.
Job DescriptionJob Title: Hôte de Caisse (Customer Service Representative)
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
- Customer Service: Greet and assist customers in a friendly and professional manner, responding to their queries and resolving any issues in a timely and efficient manner.
- Transaction Processing: Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
- Product Knowledge: Develop and maintain a thorough knowledge of our products, including their features, benefits, and pricing.
- Teamwork: Collaborate with other team members to achieve sales goals and provide exceptional customer service.
Requirements:
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
- Customer Service Focus: A customer-centric approach, with a focus on providing exceptional service and ensuring customer satisfaction.
- Attention to Detail: Ability to maintain accuracy and attention to detail when processing transactions and maintaining store records.
- Teamwork: Ability to work collaboratively with other team members to achieve sales goals and provide exceptional customer service.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including a 24-hour workweek and opportunities for career advancement.
- Training and Development: Ongoing training and development opportunities to help you succeed in your role and advance your career.
- Collaborative Work Environment: A dynamic and supportive work environment, with a focus on teamwork and collaboration.
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