Germany Operation Manager F/H
il y a 3 semaines
About DriiveMe
DriiveMe is a leading European vehicle movement company, founded in France in 2012. With over 1.5 million users, 10,000 professional drivers, and a presence in 7 European countries, we are doubling in size every year.
We offer a unique platform for one-way car or van rentals, allowing members of the public to book vehicles inexpensively. Our state-of-the-art, fully digitised platform also provides professionally driven vehicle movements to businesses and private individuals.
Job Description
We are seeking an experienced Operational Manager to join our Germany team. As a key member of our country operations, you will be responsible for executing operational activities linked to the Germany business.
Key Responsibilities
- Liaise with clients directly on operational matters
- Ensure mission uploads are correct
- Handle issues throughout the mission cycle
- Assist with driver recruitment and training
- Help find drivers for missions and adjust pay where necessary
- Regularly communicate with the driver community
- Update driver and client invoices
- Participate in driver/driver company recruitment, vetting, and training
- Perform daily housekeeping and admin activities
- Support Customer Services with client, driver, and user inquiries
Requirements
- University degree or relevant work experience
- Automotive industry experience (dealers, car rental, fleet, etc.) preferred
- German native and bilingual in English or French
- Excellent verbal and written communication skills
- Proficiency in software use, including Excel, PowerPoint, and Google tools
- Ability to work in a fast-paced, dynamic start-up environment
- High degree of motivation and autonomy
- Entrepreneurial mindset and willingness to put in hard work and commitment
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