Key Account Management Excellence Lead
il y a 3 semaines
About Somfy Group
Somfy Group is a leading provider of home automation solutions, committed to inspiring new and better ways of living for all. With a strong focus on sustainability and innovation, we strive to create a better future for our customers and the planet.
About the Role
We are seeking a highly skilled Key Account Management Excellence Owner to join our team. As a key member of our KAM community, you will play a pivotal role in driving growth and customer-centric innovations. Your primary responsibility will be to implement the best standards of key account management, leveraging your exceptional leadership skills to propel our success.
Main Responsibilities
- Community Animation: Foster a dynamic and interactive environment that encourages best practice sharing, collaborative problem-solving, and collective progress.
- Capabilities Enhancement: Equip key account managers with the highest standards of knowledge, tools, and practices needed to foster growth and sustain meaningful relationships with key customers.
- KAM Process Leadership: Oversee the KAM process by animating the governance and consolidating market needs on a global scale.
- Project Facilitation: Ensure the seamless execution of major KAM projects by identifying and removing blocking points.
- Performance Monitoring: Keep a vigilant eye on the performance metrics related to the group's strategic customers, leading initiatives designed to improve these outcomes.
Requirements
To be successful in this role, you will need to possess a master's degree with at least 5 years of successful international experience managing key accounts, particularly with industrial customers. Your key skills will include:
- Strategic Vision: Profound strategic thinking, capable of envisioning and executing initiatives that drive long-term success.
- Business Acumen: Deep understanding of business operations, including financial, market, and organizational dynamics.
- Account Portfolio Management: Expertise in managing and scaling key accounts, drawing on past successes.
- Leadership: Natural leader, capable of guiding, inspiring, and elevating those around you.
- Collaboration: You thrive in team settings and are adept at working alongside others to achieve collective aspirations.
- Communication & Influence: An exceptional communicator with the ability to sway and steer decisions in fast-paced environments.
- Language: Proficiency in English is mandatory, both written and spoken, to thrive in our diverse global landscape.
Additional Information
The protection of our candidates' personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.
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