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Software Support Specialist F/H
Il y a 2 mois
Technical Support Engineer F/H
We are seeking a dedicated and skilled Technical Support Engineer to enhance our software support team. Your primary responsibilities will involve aiding clients with software setup and integration, diagnosing and resolving technical issues, collaborating with technical advisors and sales personnel, engaging closely with R&D for product enhancements, and creating comprehensive technical documentation.
Key Responsibilities:
- Assist customers in software installation and integration processes.
- Investigate and troubleshoot software-related issues effectively.
- Work in conjunction with technical consultants and sales teams to provide optimal solutions.
- Collaborate with R&D teams to contribute to product improvements.
- Document technical processes and solutions for future reference.
Qualifications:
- Bachelor's degree in Engineering or Computer Science.
- At least 3 years of experience in software support, development, or maintenance.
Your Profile:
- Proficient in software development tools and environments (e.g., Jenkins, Azure, Git, SVN).
- Experience with Linux and Windows operating systems and related technologies.
- Excellent problem-solving abilities and capacity to articulate complex ideas.
- Fluency in English is essential.
What We Offer:
- A positive work environment with a strong team culture.
- Opportunities for professional development and training.
- Flexible working hours and remote work options to support work-life balance.
- Comprehensive health and wellness benefits for you and your family.
Are you interested in learning more about Vector Informatik? Connect with us to explore how you can contribute to shaping the future of mobility.