Senior Enterprise Account Manager

il y a 3 jours


Paris, Île-de-France Atlassian Temps plein
About the Role

We are seeking a highly skilled Senior Account Manager to join our Enterprise Sales team at Atlassian. As a Senior Account Manager, you will be responsible for driving revenue growth across our full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle.

Key Responsibilities
  1. Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach.
  2. Develop Senior and Executive relationships over video conferences as well as in-person.
  3. Manage high-value renewals & expansion across a sizable product portfolio.
  4. Ownership of growth opportunity management and sales cycles end-to-end.
  5. Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis.
  6. Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities.
  7. Maintain a deep understanding of product updates and new offerings and articulate those improvements to customers and our solution partners.
  8. Forecasting accountability for your owned book of business.
Your Background
  1. Experience selling Enterprise SaaS products across a global account footprint.
  2. Experience working with French companies - CAC40 and Next40.
  3. Seven or more years experience in account management, inside sales, customer success or other relevant business areas.
  4. Experience working with Channel Partners & GSIs to retain and grow customer accounts.
  5. Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures.
  6. Proven track record of meeting or exceeding performance goals.
  7. Experience managing high-revenue customer engagements with Enterprise-level customers.
  8. Experience managing complex, end-to-end sales cycles is preferred.
About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.



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