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Sales Support Coordinator IMC
Il y a 2 mois
We are seeking a highly skilled Sales Support Coordinator IMC to join our team. As a Sales Support Coordinator IMC, you will play a critical role in supporting our sales team by providing administrative assistance, data analysis, and process improvement initiatives.
Main Responsibilities:
- Prepare sales proposals, tender documents, and legal agreements in accordance with our sales governance framework.
- Provide sales and customer analysis, prepare business reviews, and customer presentations.
- Monitor and drive improvement of customer data accuracy and completeness.
- Assist in enforcing high levels of quality, accuracy, and consistency in sales planning, forecasting, and opportunity pipeline management.
- Facilitate successful implementation of sales processes and CRM usage.
- Register and maintain relevant customer data, such as payer, vessel, and contract data.
- Manage customer complaints/non-compliance through our CRM/IP system as per valid process.
- Coordinate the implementation of sales initiatives and campaigns.
- Prepare and organize sales meetings and customer events.
- Provide administrative support for our Sales organization in the Area.
- Coordinate credit checks on new customers, current customers in relation to renewing deals/signing deals for new WSS offer in cooperation with our credit team.
Accountabilities:
Key KPIs - the position is measured against:
- Account sales growth and contribution.
- Sales productivity.
- Sales efficiency.
- Customer data accuracy and completeness of CRM system.
- Timely and complete creation of business reviews and deal proposals.
- Customer complaint processing time.
- Agreed KPIs and deliverables.
Qualifications:
- Bachelor's degree, preferably within sales, marketing, or other relevant areas.
- Minimum 2 years administrative working experience.
- Proven communication skills and a good command of the English language (verbal and written).
- Administrative skills.
- Able to meet deadlines through good time management and allocation of priorities.
- Computer literate and good command of MS Office, CRM systems, Excel, etc.
- Proactive, takes responsibility, and delivers results.
- Team player with good interpersonal skills.
- Highly structured.
- Results-oriented.
About Us:
Wilhelmsen is a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. We are committed to shaping the maritime industry, developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalization. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability, and unparalleled customer experiences one step further.
