Electrophysiology Field Specialist

il y a 4 semaines


Nantes, Pays de la Loire, France Boston Scientific Temps plein
About the Role

The Field Clinical Specialist provides clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.

Key Responsibilities
  • Act as a primary resource for clinical support in the areas of case coverage and basic troubleshooting for company products.
  • Work is driven by Customer demand and pre-planned support requirements, and may require occasional weekend work.
  • Attend cases in-person/remotely with our customers and advise physicians on clinical attributes/techniques associated with our products.
  • Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
  • Support the team to achieve projected sales goals and increase sales revenues.
  • Develop a deep understanding of the workflows and specificities of each hospital and business relationships with healthcare personnel to make new contacts in hospital departments and identify key decision makers.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Record customer information and activities in company's CRM system: use the system as an alignment tool with other commercial roles.
  • Provide education support on product usage and customer training.
  • This role requires frequent weekly travel in North West France (up to five days per week) based on customer needs.
Requirements
  • Clinical experience within Electrophysiology or Cardiac Rhythm Management is beneficial.
  • Successfully completed degree studies within Biomedical Sciences or healthcare subject is beneficial.
  • Strong communication skills.
  • Ability to understand and communicate complex technical and clinical details.
  • Ability to rapidly adapt to a very dynamic marketplace.
  • Strong team player, collaborative, can build relationships and work cross-functionally.
  • Self-motivated and can influence others.
  • Flexible, adaptable but focused and persistent.
  • Willing and able to travel extensively as required by workload.
What We Offer
  • Experience in a groundbreaking multinational company with attractive benefits.
  • Inspirational colleagues and culture.
  • Career development.
  • Fast growing and innovative environment.
  • A company team culture.
  • International opportunities.
  • Excellent training/development programs.
  • A permanent position.
  • A remote field-based role.


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