Technical Project Manager for Services Execution
il y a 3 jours
Services Project Manager Execution
Your Opportunity
Sidel is seeking a Project Manager for Services Execution to manage and execute non-standard Services project activities, including Packaging, Line Conversion, Molds, and Line Improvement.
Your Mission
- Understand customer requests and translate their needs.
- Coordinate with all involved product divisions to provide a full complete solution answering customer needs.
- Propose additional Services Products when required to secure project success and maximize customer satisfaction.
- Projects Execution: Project registration in SAP, initiate the project with the customer and aftersales manager, set a full schedule, and coordinate with the customer accordingly. Evaluate technical feasibility and technical risks of the project to determine the proper level of support.
- Supply Chain and PM&DCoordinate with all involved business units to ensure the launching of the correct parts and follow up on delivery. Conduct risk assessment and set mitigation plan to reduce any impact on the project. Keep monitoring Quality - Cost (Budget) - Delivery (Timeline) of the projects. Manage project crisis and plan for a course of action in conjunction with all project actors. Reporting project progress on a weekly basis. Arrange the logistics of the parts (packing, consolidation, and shipping to the customer).
- Projects Installation: Planning of the required resources and skills to conduct the installation. Coordinate with the planning team to ensure the provision of the right skills. Arrange Health Safety Environment & Security (HSE&S) coordination plan. Arrange the logistics of the installation team and coordinate with the customers accordingly. Coordinate with the team on site and provide the required support to complete the job. Create and follow up punch list due to any nonconformity found on site. Monitor and support the intervention till the technical acceptance of the project.
- Project Closing: Conduct Root cause analysis to understand the root of the problem and set learned lessons. Ensure that all the invoices are issued completely. Ensure database update. Set a closing meeting with the customer. Follow-up customer satisfaction survey.
Your Profile
You are graduated from an Engineering Degree or equivalent and justify the following experience/knowledge/skills:
- 5+ years experience in project management with strong technical expertise.
- Experienced in Packaging, Sidel equipments and Services Portfolio.
- Ability to read and interpret Engineering document such as operating and maintenance instructions, assembly drawing.
- Knowledge of MS Office, Project, and SAP a plus.
- Fluency in English, French and Spanish are a plus.
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