International Operations Coordinator

Il y a 2 mois


Marseille, Provence-Alpes-Côte d'Azur, France Indie campers Temps plein

About Indie Campers

Indie Campers is a leading provider of campervan rentals and experiences. Our mission is to make road trips accessible to everyone, and we're committed to delivering exceptional customer service and high-quality experiences.

The Role

We're seeking a highly motivated and customer-focused individual to join our team as an International Operations Intern. As a key member of our operations team, you'll be responsible for providing exceptional customer service, managing front-office and back-office activities, and ensuring seamless campervan experiences for our guests.

Key Responsibilities

  • Customer Service and Sales: Provide world-class customer service to our guests, including check-ins, check-outs, and resolving any issues that may arise.
  • Operations Handling: Align reservations with available campervans, verify and prepare campervans and road trip extras, and maintain high-quality standards.
  • Quality Control: Conduct regular inspections to ensure campervans are in top condition, identify and address any maintenance or repair needs.
  • Support Activities: Assist the team in monitoring stock levels, coordinating the fleet, and troubleshooting operational issues.

Requirements

  • Student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • Fluent in English, with a valid driver's license and work permit.
  • Strong customer service orientation, problem-solving skills, and ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team, with a strong focus on delivering exceptional customer experiences.

What We Offer

  • Compensated internship with opportunities for growth and development.
  • Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, and communication.
  • International opportunities and potential for integration into Indie Campers after the internship.


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