International Operations Coordinator
Il y a 2 mois
About Indie Campers
Indie Campers is a leading provider of campervan rentals and experiences. Our mission is to make road trips accessible to everyone, and we're committed to delivering exceptional customer service and high-quality experiences.
The Role
We're seeking a highly motivated and customer-focused individual to join our team as an International Operations Intern. As a key member of our operations team, you'll be responsible for providing exceptional customer service, managing front-office and back-office activities, and ensuring seamless campervan experiences for our guests.
Key Responsibilities
- Customer Service and Sales: Provide world-class customer service to our guests, including check-ins, check-outs, and resolving any issues that may arise.
- Operations Handling: Align reservations with available campervans, verify and prepare campervans and road trip extras, and maintain high-quality standards.
- Quality Control: Conduct regular inspections to ensure campervans are in top condition, identify and address any maintenance or repair needs.
- Support Activities: Assist the team in monitoring stock levels, coordinating the fleet, and troubleshooting operational issues.
Requirements
- Student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- Fluent in English, with a valid driver's license and work permit.
- Strong customer service orientation, problem-solving skills, and ability to work in a fast-paced environment.
- Ability to work independently and as part of a team, with a strong focus on delivering exceptional customer experiences.
What We Offer
- Compensated internship with opportunities for growth and development.
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, and communication.
- International opportunities and potential for integration into Indie Campers after the internship.
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