International Operations Coordinator
il y a 1 jour
We're a leading campervan marketplace on a mission to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our platform, we've welcomed more than 300,000 travelers from 169 countries. We offer a range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
The RoleWe're seeking university students or recent graduates for an International Operations Intern position in our Depot in Chateauneuf-les-Martigues - Marseille.
As an International Operations Intern, you'll represent our brand in person, providing world-class customer service to our guests. You'll enjoy challenges, meeting new people, and fast-paced environments.
Key Responsibilities- Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
- Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
- You're a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You're fluent in English, have a work permit, and a valid driver's license.
- You enjoy international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset and thrive in dynamic environments.
- Compensated internship with accommodation not included.
- Online and on-the-job training to develop relevant skills.
- International opportunities and possibility of integration in Indie Campers after the internship.
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