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Product Manager CRM
Il y a 2 mois
At ManoMano, we're revolutionizing the home improvement and renovation sector with our innovative approach to digitalization. As a Product Manager - Customer Experience, you'll play a pivotal role in shaping the future of our B2B and B2C platforms, driving customer satisfaction, and contributing to our company's growth.
Key Responsibilities:- Define and execute a strategic product vision, aligning initiatives with business goals and customer needs.
- Lead the Product Manager team, coaching and developing talented professionals to achieve their goals.
- Collaborate with cross-functional teams, including Engineering, Design, and Data, to deliver concepts into production and measure business impact.
- Conduct in-depth analyses of feature performance and identify opportunities for continuous improvement and optimization.
- Develop and manage product roadmaps, prioritizing initiatives and managing resources to achieve business objectives.
- 5+ years of professional experience in Product Management, with 3+ years of team management experience.
- Proven ability to define and execute a strategic product vision, aligning initiatives with business goals and user requirements.
- Experience in managing and developing high-performing product teams, with an ability to inspire, motivate, and guide team members.
- Advanced skills in project management and cross-functional coordination, with the ability to work effectively with technical teams and UX/UI design teams.
- Excellent communication and presentation skills, with the ability to communicate clearly and persuasively with diverse audiences.
ManoMano is a leading e-commerce company in the home improvement and renovation sector, with a presence in 6 European countries and a wide range of DIY and gardening products online. We're committed to improving the living environment of our customers and contributing to sustainable consumption habits.
