Business Process Improvement Manager

il y a 3 semaines

Lisses, Île-de-France MARTIN BROWER Temps plein
About Martin Brower

Martin Brower is a leading global logistics and supply chain solutions provider, serving over 14,000 employees and 100 distribution centers worldwide. With over 50 years of experience, we deliver customized services and integrated supply chain management solutions to restaurants and foodservice companies.

Job Summary

We are seeking a highly skilled Supply Chain Analyst to join our team at our Lisses (91) office. As a key member of our Supply Chain Integration Services (SCIS) team, you will work closely with our international team to develop and implement supply chain solutions that meet our clients' needs.

Key Responsibilities

  • Develop and Implement Supply Chain Solutions

    • Analyze complex business problems and develop solutions using applications and technology.

    • Contribute to the identification and development of processes and procedures that meet user requirements.

    • Support the market in reviewing key performance indicators and developing and executing improvement plans.

    • Propose and lead initiatives to improve processes, focusing on the three pillars: operational processes, process knowledge, and system improvements.

    • Promote the adoption of system features to rationalize and improve market performance.

    • Establish a training and certification framework to ensure effective use of tools and processes and correct identification of desired evolutions.

    • Design and implement methods for collecting and managing supply chain data, including developing reports and critical analyses of the supply chain.

  • Collect Requirements

    • Collect needs from Supply Chain teams.

  • Participate in Project Delivery

    • Participate in the delivery of projects and system evolutions.

    • Provide advice on system behavior, identify optimized scenarios for testing.

    • Support communication, training, and change management actions.

    • Create test scripts and coordinate user testing.

  • Ensure Operational Support

    • Manage relationships with key stakeholders.

    • Manage incidents in solutions.

    • Provide training and guidance to users.

    • Create and maintain documentation, test scripts, and user instructions.

  • Maintain and Support Martin Brower Applications

    • Collaborate with other key functions to maintain and support Martin Brower applications.

Requirements

  • Education and Experience

    • Higher education in Supply Chain or Engineering, or first experience in a supply chain analysis role.

  • Technical Skills

    • Excellent level of English.

    • Experience and aptitude for coordination.

    • Data analysis - Excel, Power BI, or another reporting solution.

    • Experience with process mapping and improvement.

  • Other Desired Skills

    • Good team spirit with a collaborative approach and ability to work across functions with different profiles and cultures.

    • Organized, methodical, attention to detail, and commitment to delivering high-quality work.

    • Strong analytical, structuring, and problem-solving skills.

    • Able to work on multiple projects.

    • Good oral communication skills (listening and communicating effectively and persuasively).

    • Good writing skills in French and English.

    • Customer-oriented, client satisfaction, and continuous improvement.

What We Offer

Salary on 13 months + variable + group mutual + restaurant tickets + interest

Recruitment Process

We strive to respond to your application within 2 weeks. Our recruitment process consists of 4 stages:

  1. Phone screening

  2. Face-to-face or remote interviews with HR and managers (maximum 3 interviews)

  3. Reference checks with your consent, verification of diplomas, and identity documents

  4. Creation of your administrative file to join our teams

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