Digital Experience Manager

il y a 3 jours


IssylesMoulineaux, Île-de-France Geopost Temps plein

We are seeking a seasoned Digital Experience Manager to join our team at Geopost, a leading European parcel delivery company.

About Geopost

Geopost operates in over 50 countries across the globe, delivering innovative e-commerce solutions through its network of expert delivery brands. With a strong focus on sustainability, Geopost aims to become an international reference in eco-friendly delivery by 2040.

The company generated €15.7 billion in revenue and delivered 2.1 billion parcels worldwide in 2023, solidifying its position as a key player in the e-commerce sector.

Digital Experience Manager Job Overview

This role involves driving the development and deployment of digital services for C2X Shipping and Consumer Solutions, focusing on enhancing consumer experiences on our website and mobile platforms.

Key Responsibilities:
  • C2X Shipping Project Management: Manage the digital journey for ad-hoc parcel senders, including private individuals and small businesses.
  • Shipping Tools Development: Develop and roll out shipping tools on both website and mobile apps.
  • Cross-Functional Team Coordination: Coordinate with Marketing, IT, and Operations teams to deliver tailored shipping experiences.
  • User Feedback Analysis: Collect user feedback to continuously improve the digital shipping process.
Required Skills and Qualifications:

To succeed in this role, you will need:

  • A minimum of 5 years of experience in B2C digital services, mobile app management, or consumer digital solutions.
  • Experience in the e-commerce or delivery sector is highly desirable.
  • Fluency in English and French, with a third language being a plus.
  • Strong knowledge of digital tools, such as MS Pack-Office (Excel, Word, PPT), Google Analytics, Jira, Confluence, Figma, Klaxoon/Miro.
Benefits

As a Digital Experience Manager at Geopost, you can expect:

  • A competitive salary range of €60,000 - €80,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development in a dynamic, international environment.


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