Customer Service Representative

il y a 3 jours


BrivelaGaillarde, Nouvelle-Aquitaine, France Sitel Temps plein

As a Customer Care Agent at Sitel, you will be responsible for providing exceptional service to customers through various channels, including calls and emails.

Key attributes for this role include:

  • Active listening to customer requests and concerns
  • Effective problem-solving and conflict resolution
  • Professionalism and calmness in challenging situations
  • Strong customer orientation and empathy
  • Fluency in English, both spoken and written

Requirements for this position include:

  • Customer service experience in a call center environment
  • Fluency in English, both spoken and written
  • Relational ease and high level of empathy

We offer:

  • Attractive compensation package
  • CDI from the first day of training
  • Personalized and permanent support
  • Comprehensive training and development opportunities
  • Pleasant working conditions and a lively company life


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