Emplois actuels liés à Technical Support Specialist - Villeneuved'Ascq, Hauts-de-France - Kalyptus, It & Digital Executive Search
-
Technical Specialist
il y a 1 semaine
Villeneuve-d'Ascq, Hauts-de-France mccainfood Temps pleinJob Title: Technical Specialist - Specification ManagementJob Summary: We are seeking a highly skilled Technical Specialist - Specification Management to join our team at McCain Foods. The successful candidate will be responsible for providing support to R&D technical leads in implementing all documentations linked to specification creation, data entry &...
-
Customer Support Specialist
il y a 7 jours
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support to...
-
Customer Support Specialist
il y a 2 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a Customer Support Specialist to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing technical assistance to our customers, resolving issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide technical support to customers via...
-
Technical Specialist
il y a 7 jours
Villeneuve-d'Ascq, Hauts-de-France mccainfood Temps pleinJob SummaryWe are seeking a highly skilled Technical Specialist - Specification Management to join our team at McCain Alimentaire SAS. As a key member of our Global Research and Development department, you will be responsible for providing support to R&D technical leads in implementing all documentations linked to specification creation, data entry, and...
-
Customer Support Specialist
il y a 2 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
-
Customer Support Specialist
il y a 1 semaine
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and accurate support to customers via phone, email, and ticketing...
-
Customer Support Specialist
il y a 1 semaine
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Trimble Transport & Logistics. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers, mainly for the French and English speaking customers and partners.Key ResponsibilitiesInvestigate and log customer problems,...
-
Customer Support Specialist
il y a 2 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service to our French and English-speaking customers and partners.Key ResponsibilitiesInvestigate and resolve customer issues in a timely and...
-
Customer Support Specialist
il y a 1 mois
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and ticketing...
-
Customer Support Specialist
il y a 3 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and ticketing...
-
Customer Support Specialist
il y a 4 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and ticketing...
-
Customer Support Specialist
il y a 4 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for our software...
-
Customer Support Specialist
il y a 4 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and ticketing...
-
Customer Support Specialist
il y a 3 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to customers via phone, email, and ticketing...
-
Customer Support Specialist
il y a 3 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting assistance to customers...
-
Customer Support Specialist
il y a 3 semaines
Villeneuve-d'Ascq, Hauts-de-France Trimble Temps pleinAbout the RoleWe are seeking a highly skilled Customer Support Professional to join our team at Trimble Transport & Logistics. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for our software...
-
Technical Regional Manager
Il y a 2 mois
Villeneuve-d'Ascq, Hauts-de-France SUEZ Temps pleinJob SummaryWe are seeking a highly skilled and experienced Technical Regional Manager to join our team at SUEZ. As a key member of our regional leadership team, you will be responsible for leading and managing a team of technical experts to deliver high-quality services to our customers.Key ResponsibilitiesTechnical ExpertiseDevelop and implement technical...
-
Junior Specialist
il y a 2 semaines
Villeneuve-d'Ascq, Hauts-de-France mccainfood Temps pleinJob Title: Junior Specialist - Specification ManagementWe are seeking a highly skilled Junior Specialist - Specification Management to join our team at McCain Foods. As a Junior Specialist - Specification Management, you will be responsible for providing support to R&D technical leads in implementing all documentations linked to specification creation, data...
-
Junior Specialist
il y a 3 semaines
Villeneuve-d'Ascq, Hauts-de-France mccainfood Temps pleinJob Title: Junior Specialist - Specification ManagementWe are seeking a highly motivated and detail-oriented Junior Specialist - Specification Management to join our team. As a Junior Specialist - Specification Management, you will be responsible for providing support to R&D technical leads in implementing all documentations linked to specification creation,...
-
Spécialiste en Support Technique
il y a 2 semaines
Villeneuve-d'Ascq, Hauts-de-France Mondial Relay Temps pleinDescription du PosteVous rejoignez notre équipe de Mondial Relay en tant que Spécialiste en Support Technique dans le domaine des lockers. Vous serez chargé de garantir le développement des méthodes de gestion des incidents, de diagnostiquer et de traiter les pannes complexes, et d'être l'interlocuteur privilégié avec les autres équipes de support...
Technical Support Specialist
Il y a 2 mois
Qui recrute un Technical Support Specialist ?
Kalyptus, un acteur majeur dans le domaine de la recherche de talents en IT et digital, est en pleine expansion et recherche un Technical Support Specialist pour renforcer son équipe de Maintenance en Condition Opérationnelle (MCO).
Responsabilités du Technical Support Specialist :
En tant que Technical Support Specialist, vous aurez un rôle clé en prenant en charge les incidents de niveau 2 lorsque l'équipe de premier niveau rencontre des difficultés. Vous serez chargé de diagnostiquer rapidement les problèmes techniques, d'identifier les causes sous-jacentes et d'assurer une résolution complète des incidents. Votre intervention se fera principalement à distance, mais vous serez également amené à coordonner les interventions des prestataires externes si nécessaire.
Votre mission inclura également la conduite de projets d'amélioration continue visant à optimiser la performance du service. En participant activement à l'optimisation des processus de gestion des incidents, vous contribuerez directement à l'amélioration globale de l'organisation. Ces projets d'amélioration continue seront suivis régulièrement et feront partie intégrante de votre rôle.
Vous serez en contact fréquent avec divers interlocuteurs pour garantir la remontée et le traitement efficace des incidents. Vous utiliserez les outils de gestion et de suivi des incidents mis en place par l'entreprise et collaborerez étroitement avec les équipes internes pour améliorer constamment le taux de disponibilité des systèmes.
Profil recherché pour le Technical Support Specialist :
Le candidat idéal doit posséder une formation solide en informatique, de niveau Bac+3/5, avec une spécialisation en réseaux et télécommunications, ainsi qu'une expérience en support technique, de préférence dans un environnement de maintenance de matériel.
La maîtrise de l'anglais est indispensable (niveau B2 minimum, C1 souhaité) pour assurer une communication fluide dans un cadre professionnel international.
Vous devez faire preuve d'un excellent esprit d'analyse et être capable de résoudre des problèmes complexes de manière efficace. L'aptitude à travailler en équipe et à gérer des interventions externes est essentielle, tout comme une culture de l'amélioration continue et du résultat.
