Head of Markets

il y a 3 semaines

Paris, Île-de-France Koltiva Temps plein

About Koltiva

Koltiva is a leading agritech company that empowers enterprises to make their global supply chains traceable, inclusive, and climate-smart. Our human-centered technology and professional services enable us to support some of the largest multinational companies in digitizing and verifying their global supply chains, focusing on enhancing traceability, inclusiveness, and sustainability.

Our Mission

We strive to grow a high-performance organization that digitizes agribusinesses and producers, transitioning them to sustainable production and traceable sourcing. Our team is dedicated to delivering value and making an impact on our customers while maintaining great standards.

Our Core Values

  • F: Focus on the Users
    • Think user backwards, consider market needs and requirements. Satisfy consumers through early and continuous delivery of valuable & quality products & services. All else will follow.
  • A: Agility with Growth Mindset
    • Continuous learning by consistently adaptive, effective and efficient. Develop useful ideas and innovation that are new, better, or unique. Introduces new ways of looking at problems.
  • R: Real Results
    • Having the motivation, enthusiasm and drive to meet and exceed targets. Ensure to deliver excellence value and achieve great results.
  • M: Make an Impact
    • Make better, do better, and be better for our consumers, employees, partners, and the world at large.
  • E: Environmentally Responsible
    • Support businesses to achieve resilient supply chain while not harming people and the environment. People, Planet, Prosperity.
  • R: Recognize Others
    • Recognize each of individual or team collaborative efforts that carried out with transparent and open communication.

Our Purpose

For People, Planet and Prosperity. We solve critical challenges in global supply chains, from increasing producers' livelihood, enhancing environmental protection, to improving trade transparency.

Our Vision

To be the world's leading tech company in building ethical, transparent, and sustainable supply chains.

Benefits and Perks

  • Compensation: Competitive salaries
  • Family Benefits: Paid maternity / paternity leave
  • Lifestyle: Casual dress code, Flexible hours, Work-from-home
  • Progression: Professional development
  • Welfare: Health insurance

Job Description

Head of Markets

The Head of Markets is responsible for leading and managing high-performance teams in countries within the EMEA market (currently 27 countries), driving revenue and traction growth, and ensuring customer satisfaction with all Koltiva products and services.

Key Responsibilities

  • Market Growth & Organizational Development
    • Develop and execute strategies to boost market presence and revenue. Build and manage an effective team structure, focusing on collaboration and innovation.
  • Strategy Execution & Leadership
    • Lead diverse teams and aligning them with market-specific goals. Own the responsibility for market revenue targets and drive team performance to meet these objectives.
  • Sales & Customer Relationship Management
    • Craft and implement sales plans, from lead generation to client onboarding. Strengthen customer relationships and tailor our services for maximum satisfaction.
  • Customer Success
    • Oversee the EMEA region's Customer Success and Helpdesk Teams, ensuring an outstanding client journey from onboarding to long-term engagement.
    • Responsible for project implementation across the region and measure impact to improve customer satisfaction, renewal rates, and upsell opportunities.
  • Reporting & Collaboration
    • Provide insightful quarterly reports on market activities and performance, identifying challenges and opportunities for growth.

Requirements

  • Education: Bachelor's degree in business, agriculture, engineering, international relations, or a related field; master's degree, especially an MBA is a plus.
  • Experience: Proven track record of success in sales, project management, and customer success leadership roles.
  • Minimum Requirements: Minimum of 7 years of experience in successful sales and project management, achieving or exceeding revenue customer satisfaction targets.
  • Skills: Strong understanding of market dynamics, agriculture, finance, and consumer goods industry trends. Excellent communication and interpersonal skills. Fluent in English, French, Spanish, Portuguese are plus.
  • Strategic Thinking: Strategic thinker with the ability to translate vision into actionable plans.
  • Industry Experience: Experience in a technology or SaaS industry is preferred.

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