Cluster Operations Director
il y a 4 semaines
Accor Hotels is seeking a highly skilled and experienced Cluster Chief Engineer to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hotels and resorts.
Key Responsibilities:- Conduct daily briefings and ensure that all pertinent information is well received by team members.
- Supervise and manage daily activities of the department, ensuring that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
- Ensure that all team members are educated and trained on current safety issues to ensure compliance with all local laws and safety regulations.
- Work with the Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects, and contact contractors for bids and meet with appropriate construction supervisors.
- Supervise the maintenance and repair of the interior and exterior of buildings, hotel rooms, and contents, ensuring the execution and achievement of the hotel's preventive maintenance program.
- Establish and maintain procedures with regards to the security and replenishment of the hotel's inventory and assets, such as tools, supplies, equipment, furniture, televisions, etc.
- May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests, and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third-party security firm contracted for such purposes.
- Monitor budget and control expenses within all areas of the department, and participate in the preparation of the annual departmental operating budget and financial planning.
- Strong leadership, interpersonal, and training skills.
- Good communication and customer contact skills.
- Results and service-oriented with an eye for details.
- Ability to multi-task, work well in stressful and high-pressure situations.
- A team player and builder.
- A motivator and self-starter.
- Well-presented and professionally groomed at all times.
- Be fully conversant with hotel fire and life safety/emergency procedures.
- Comply with hotel and department policies and procedures at all times.
- Attend all briefings, meetings, and trainings as assigned by management.
- Report for duty on time wearing clean and complete uniform at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
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