Front Desk Hospitality Agent

il y a 3 semaines

Megève, Auvergne-Rhône-Alpes, France Sonder Temps plein
About Sonder

Sonder is a hospitality company that is revolutionizing the way people stay. We offer a unique and personalized experience for our guests, with a focus on making their stay as comfortable and enjoyable as possible.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Hospitality Agent. As a Front Desk Hospitality Agent, you will be the face of Sonder and will be responsible for providing exceptional customer service to our guests. This includes checking guests in and out, answering questions, and resolving any issues that may arise during their stay.

Key Responsibilities
  • Provide exceptional customer service to our guests, responding to their needs and resolving any issues that may arise.
  • Check guests in and out, ensuring that their stay is smooth and hassle-free.
  • Answer questions and provide information to guests about our property and services.
  • Resolve any issues that may arise during a guest's stay, such as maintenance requests or lost items.
  • Work effectively as part of a team to ensure that our guests have an exceptional experience.
Requirements
  • Excellent communication and customer service skills.
  • Ability to work effectively in a fast-paced environment.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of hospitality software.
  • High school diploma or equivalent required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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