Retail Operations Supervisor
il y a 4 semaines
Michael Kors is always eager to connect with talented, globally-minded individuals who possess a passion for fashion.
If you thrive in a dynamic, creative atmosphere, we would be delighted to hear from you.
ASSISTANT STORE MANAGER"I feel incredibly fortunate to be part of such an amazing team. I'm not only thankful for their support in achieving my objectives, but also for the opportunity to provide them with a space where they can reach their own goals."
Michael Kors -
The Retail Division at MICHAEL KORS encompasses a continually expanding network of over 30 Outlets, 80 Lifestyle stores, and 100 Concessions/Shop in Shops across 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural, and embodies a wonderful international spirit.
Who You Are:As a key leader responsible for all facets of store management, the Assistant Store Manager plays a crucial role in building and guiding a team dedicated to driving business success. This position also involves sharing responsibility for achieving operational budgets and formulating a proactive business strategy in partnership with the Management Team. Our ASM will exhibit outstanding communication skills and, as collaborative team players, will approach challenges with positivity, speed, and enthusiasm.
What You'll Do:- People
- Motivate, lead, and mentor the store team to foster a culture of performance and accountability.
- Assist in recruiting top talent, training, and developing staff to cultivate a team of true MK Ambassadors.
- Sales and Service
- Achieve and surpass sales targets, holding both self and team accountable for results, while maintaining a strong presence on the sales floor.
- Review reports and create action plans to ensure expectations are met or exceeded.
- Actively manage the client database and leverage information to boost sales.
- Generate additional revenue through local customer events in collaboration with the management team.
- Ensure MK Ambassadors maintain client communication by utilizing all available clienteling applications.
- Operations
- Safeguard the integrity of Inventory Control through bi-annual inventories.
- Ensure effective use of all Company Communication Platforms, taking relevant actions as necessary.
- Proven retail and management experience with a fast-paced retailer
- Ability to work collaboratively as a charismatic and inspirational leader
- Proficiency in technology, with knowledge of leveraging it to enhance sales and customer experience.
- Capacity to perform under pressure and excel in a fast-paced, challenging environment
- Excellent organizational, interpersonal, and follow-up skills with a keen attention to detail and accuracy
- Proficiency in Retail KPIs and Microsoft Office
- Fluent English
- Competitive compensation package
- Employee discount across Michael Kors and Jimmy Choo
- Clothing allotment
- Employee Wellbeing programme
At Capri, we are all accountable for fostering a diverse and inclusive workplace. We strive to inspire change and growth within one another and believe that success stems from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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