Hotel Operations Assistant

il y a 4 semaines


Paris, Île-de-France HappyCulture Temps plein
Job Title: Assistant Director of Hotel Operations

HappyCulture is seeking an experienced Assistant Director of Hotel Operations to join our team at the R.Kipling hotel in the heart of Pigalle. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Assist the Director of Hotel Operations in managing the day-to-day operations of the hotel, including front office, housekeeping, food and beverage, and maintenance.
  • Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Collaborate with the sales and marketing team to develop and implement sales strategies to drive revenue growth.
  • Supervise and train hotel staff to ensure they are providing exceptional guest service and meeting hotel standards.
Requirements:
  • Minimum 2 years of experience in hotel operations, preferably in a similar role.
  • Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and management.
  • Ability to analyze data and make informed decisions to drive business growth.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.


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