Emplois actuels liés à Global Customer Success Partner - Paris, Île-de-France - Maersk
-
Financial Business Partner
il y a 3 semaines
Paris, Île-de-France Contentsquare Temps pleinFinancial Business Partner for Customer SuccessContentsquare is a global digital analytics company empowering brands to build better online experiences. We're seeking a Financial Business Partner to join our team, reporting to the Senior Director of FP&A. This role will be an integral part of the finance department, supporting our Customer Success...
-
Customer Success Business Partner
il y a 3 semaines
Paris, Île-de-France Anaplan Temps pleinAbout the RoleWe are seeking a highly motivated and experienced Customer Success Business Partner to join our team at Anaplan. As a key member of our customer success organization, you will be responsible for ensuring the successful deployment, adoption, and ongoing health of our customers and their Anaplan solutions.Key ResponsibilitiesHandle a portfolio of...
-
Customer Success Business Partner
il y a 3 semaines
Paris, Île-de-France Anaplan Temps pleinAt Anaplan, we are a team of innovators who optimize business decision-making through our leading scenario planning and analysis platform. Our customers, including Fortune 50 companies like Coca-Cola and LinkedIn, rely on our best-in-class platform to outpace their competition.The Customer Success Business Partner is responsible for the successful...
-
Senior Customer Success Partner
il y a 4 semaines
Paris, Île-de-France Veeva Systems, Inc. Temps pleinAbout Veeva Systems, Inc.We're a pioneering public benefit corporation (PBC) that's redefining the way companies balance customer, employee, societal, and investor interests. Our commitment to innovation and customer satisfaction has earned us a reputation as a leader in the industry.Job SummaryWe're seeking a highly skilled Senior Customer Success Partner...
-
Customer Success Business Partner
il y a 4 semaines
Paris, Île-de-France Anaplan Inc Temps pleinAbout the RoleWe are seeking a highly motivated and experienced Customer Success Business Partner to join our team at Anaplan Inc. As a key member of our customer success team, you will be responsible for ensuring the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions.Key ResponsibilitiesHandle a portfolio...
-
Customer Success Business Partner
il y a 4 semaines
Paris, Île-de-France Anaplan Temps pleinAbout the RoleWe are seeking a highly motivated and experienced Customer Success Business Partner to join our team at Anaplan. As a key member of our customer success team, you will be responsible for ensuring the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions.Key ResponsibilitiesHandle a portfolio of...
-
Senior Customer Success Business Partner
il y a 3 semaines
Paris, Île-de-France Anaplan Temps pleinAnaplan is a leading provider of cloud-based business planning and analytics solutions. As a key member of our Customer Success team, you will play a critical role in driving customer satisfaction and growth.Our customers rely on us to help them make informed business decisions and achieve their strategic objectives. As a Customer Success Business Partner,...
-
Business Partner for Customer Success
il y a 3 semaines
Paris, Île-de-France Anaplan Temps pleinAt Anaplan, we are committed to delivering exceptional customer experiences. As a Customer Success Business Partner, you will play a critical role in ensuring the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions.Key responsibilities include:Managing a portfolio of customers to improve their ROI and secure...
-
Business Partner for Customer Success
il y a 3 semaines
Paris, Île-de-France Anaplan Temps pleinCustomer Success Business Partner RoleAt Anaplan, we empower our customers to outpace their competition and the market through our leading scenario planning and analysis platform. Our customers, including Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, rely on our best-in-class platform to drive business decision-making. The Customer Success Business Partner is...
-
Global Customer Success Lead, Beauty and Personal Care
il y a 3 semaines
Paris, Île-de-France Traackr, Inc Temps pleinThe PositionWe are seeking a highly skilled Customer Success Manager to join our team at Traackr, Inc. As a Customer Success Manager, you will be responsible for overseeing the successful implementation of Traackr within our global customers based in the US/Europe, particularly L'Oréal.You will partner with our mid-market clients to optimize the...
-
Customer Success Business Partner
il y a 3 semaines
Paris, Île-de-France Anaplan Inc Temps pleinUnlock Business Potential with AnaplanAt Anaplan, we empower businesses to make informed decisions and drive growth through our innovative scenario planning and analysis platform. As a Customer Success Business Partner, you will play a critical role in ensuring our customers achieve maximum ROI and success with our solutions.Your Key Responsibilities:Develop...
-
Strategic Financial Partner for Customer Success
il y a 4 jours
Paris, Île-de-France Contentsquare Temps pleinBack to Career Page Global, Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world.In...
-
Customer Success Business Partner
il y a 3 semaines
Paris, Île-de-France Anaplan Temps pleinAt Anaplan, we're a team of innovators dedicated to optimizing business decision-making through our leading scenario planning and analysis platform. Our customers, including Fortune 50 companies like Coca-Cola and LinkedIn, rely on our best-in-class platform to outpace their competition and the market.As a Customer Success Business Partner, you'll be...
-
Senior Customer Success Business Partner
il y a 3 semaines
Paris, Île-de-France Anaplan Temps pleinAnaplan is a leading platform for business planning and decision-making. As a Senior Customer Success Business Partner, you will play a critical role in ensuring the success of our customers across various industries. Your primary focus will be on managing customer portfolios, providing technical expertise, and driving business growth.Your Key...
-
Senior Business Partner for Customer Success
il y a 4 semaines
Paris, Île-de-France Anaplan Temps pleinAnaplan is a leading provider of cloud-based business planning and analytics software. As a Senior Customer Success Business Partner, you will play a critical role in ensuring the success of our customers by providing expert guidance and support throughout their journey with our platform.Our customers are among the most successful companies in the world,...
-
Senior Customer Success Partner
il y a 3 semaines
Paris, Île-de-France Veeva Systems, Inc. Temps pleinAbout Veeva Systems, Inc.We're a public benefit corporation (PBC) that made history in 2021 by legally binding ourselves to balance the interests of customers, employees, society, and investors. Our company is committed to innovation and customer satisfaction.Job DescriptionWe're seeking a Senior Customer Success Partner to join our team. As a Senior Account...
-
Senior Business Partner for Customer Success
il y a 1 mois
Paris, Île-de-France Anaplan Temps pleinAbout AnaplanAnaplan is a leading provider of cloud-based business planning and performance management solutions. Our platform empowers companies to make better decisions by connecting financial, strategic, and operational plans in real-time. With Anaplan, businesses can anticipate change, address complexity, and deliver operational insights to drive growth...
-
Customer Success Business Partner Specialist
il y a 3 semaines
Paris, Île-de-France Anaplan Inc Temps pleinAbout the RoleWe are seeking a highly motivated and experienced Customer Success Business Partner to join our team at Anaplan Inc. As a key member of our customer success team, you will be responsible for ensuring the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions.Key ResponsibilitiesHandle a portfolio...
-
Senior Customer Success Business Partner
il y a 2 semaines
Paris, Île-de-France Anaplan Temps pleinAnaplan is a leading provider of cloud-based business planning and performance management solutions. As a Customer Success Business Partner, you will play a critical role in ensuring the success of our customers in the Consumer Goods Products (CPG) and Industry lines of business.Your primary responsibilities will include managing customer portfolios, serving...
-
Senior Customer Success Business Partner
il y a 2 semaines
Paris, Île-de-France Anaplan Temps pleinAt Anaplan, we empower our customers to achieve their ambitions by providing innovative solutions that drive business growth. As a key member of our Paris Office Customer Success Team, you will be responsible for managing customer portfolios across Services, Consumer Goods Products, and Industry. This role requires a strong focus on customer success, with a...
Global Customer Success Partner
Il y a 2 mois
Job Title: Global Customer Success Partner
Job Summary:
We are seeking a highly motivated and experienced Global Customer Success Partner to join our team at Maersk. As a key member of our sales team, you will be responsible for developing and maintaining strong, value-driven, and profitable long-term business relationships with our global key clients.
Key Responsibilities:
- Support sales people in establishing and building strong business relationships with clients and provide personalized service.
- Assist with customer-specific pricing and profitability analysis to enable market-related responses to rate inquiries and tenders.
- Track competitor information and market trends, suggesting required actions.
- Ensure timely responses for all sales leads/key correspondence, handling incoming customer and vendor calls.
- Help facilitate effective execution of, and follow-up on client satisfaction surveys.
- Carry out and/or coordinate general administrative sales work, including data input and visit planning.
- Monitor client performance versus targets, as well as outstanding freight and adherence to agreed contractual credit terms.
- Solve disputes and discrepancies with clients.
- Create, formulate, and manage service contracts with customers. Communicate service or rate changes, notable trends, policies, and relevant information to assigned accounts.
- Take responsibility around Contracting, Tender filling, LnS Quoting, and Contract management.
Account Transformation:
- Perform sanity checks on opportunities created, ensuring accurate information is reflected including correct dates, product, and quantity.
- Regularly engage with the global sales team to stay up-to-date on their progress and understand any challenges they're facing. This will help to identify any areas where additional support or resources may be needed and drive revenue growth for the Key Customer.
Project Management:
- Proactively identify gaps and collaborate with GPD and KCD to drive improvement initiatives, including contract clean-up and process improvements.
- Take charge of local LNS opportunities by acting as a project lead under the guidance of the Global KCD. This entails managing the opportunity from identification to implementation, including solution coordination and execution.
Requirements:
- The ideal candidate has a Bachelor's degree, with industry or 2-3 years of equivalent customer service or sales experience.
- Excellent interpersonal, communication (both written and oral), organizational, and time management skills including multi-tasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines.
- Strong work ethic.
- Self-confident manner.
- Excellent communication skills.
- Willingness to learn.
- Good team player.
- Fluent English & French (Mandatory).
Maersk is an Equal Opportunities Employer:
We are committed to a diverse and inclusive workplace, and we embrace different styles of thinking. We welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
Accommodation:
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
