Customer Excellence Director

il y a 2 semaines


RueilMalmaison, Île-de-France Edgewell Personal Care Temps plein

Edgewell Personal Care is a global consumer goods business with a portfolio of over 25 brands, including Wilkinson Sword, Schick, Hawaiian Tropic, and Bulldog Skincare.

We are currently seeking a Customer Excellence Director to join our team in Edgewell Europe. This role will be responsible for driving growth for the EU Edgewell business by developing our brands and ECB business for existing and new customers across Europe.

The ideal candidate will have significant experience in a blue chip FMCG company, with a proven track record of building challenger brands as a Sales or Commercial Director. They will also have experience of managing scale customers across EU markets and a passion for the power of commercial activity in unlocking value growth.

The successful candidate will be responsible for:

  • Pan European customer management: responsible for the development and growth of new and existing pan European customers.
  • Drive new business development in emerging spaces for the on-demand delivery channel including partnerships with retailers and other manufacturers.
  • Lead EU collaboration and joint business agreements with strategic customers partners.
  • Develop and lead pan European customer negotiation strategies and ensure alignment of the goals and maximize NS and profitability.
  • Alignment on international customer management: responsible for defining pan European strategies across the hubs in EU.
  • Drive best practice go to market execution across all markets within Europe including ranging strategies, pricing corridors and framework agreement strategies.
  • Drive thought leadership, repeatable models, best practice sharing, and playbook development across regions and markets.
  • Build network with external partners and non-competitors, being the voice & champion of commercial internally and externally, engaging others in the vision for the business and setting up clear priorities and deliverables for the team.
  • Lead, develop, inspire your team, championing their personal growth, be accountable for their input and expanding their knowledge of the broader marketing landscape.
  • Tools development for the wider European sales team: responsible for the monitoring of the activity.
  • Collaborate with a cross-functional team to build advanced analytics capabilities aiming to make smarter, faster decisions that will enable faster growth and optimized commercial investments.

The salary for this role is estimated to be around £70,000-£100,000 per annum, depending on experience, location and qualifications.

We offer a competitive salary package, employee assistance programme, life assurance, discounted Edgewell branded products, core working hours, 25 days annual leave, free beverage & snacks, sports & social club membership, casual smart dress code and a great team of colleagues.



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