Senior Customer Success Manager for Campaign Solutions
Il y a 3 mois
Become a Part of Our Innovative Team
At Adobe, we are at the forefront of transforming digital interactions. Our mission is to enable both individuals and organizations to craft exceptional images, videos, and applications that enhance customer engagement across various platforms.
Your Responsibilities
- Lead advisory sessions focused on 'Organizational Preparedness' and 'Adoption and Enablement' for Customer Success
- Serve as a trusted consultant, providing insights to maximize the value derived from our solutions
- Advise clients on feature utilization, digital evolution, and best practices for adoption
- Identify client challenges and recommend impactful solutions
- Facilitate use case development, adoption strategy planning, and more
- Relay customer insights internally to foster ongoing enhancement
- Engage in thought leadership and establish best practices within Customer Success
- Organize events that cater to multiple customers
Qualifications for Success
- A relevant Bachelor's Degree along with pertinent work experience
- Expertise in Campaign strategies with a solid grasp of value and adoption initiatives
- A keen interest in cross-solution strategies and teamwork
- Exceptional communication and problem-solving abilities
- Proficiency in Adobe Campaign and a readiness to explore new solutions
- Capability to influence organizational decisions and foster connections
This role offers flexibility with options for both in-office and remote work. Proficiency in French is highly valued.
Joining our team means entering a vibrant work culture recognized as one of the best places to work. At Adobe, you will uncover limitless opportunities for career advancement and personal development.
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