Quality Assurance and Customer Relations Specialist

il y a 4 semaines


Chusclan, Occitanie, France Derichebourg Multiservices Temps plein

Job Title: Quality Assurance and Customer Relations Specialist

DERICHEBOURG Multiservices stands as a prominent provider of outsourced solutions for both industrial and service sectors, including public institutions and local governments.

With a diverse workforce representing 118 nationalities, DERICHEBOURG Multiservices and its affiliates effectively contribute to the growth of clients globally by enhancing their operational efficiency, organizational structure, and cost management.

As a key player in the sanitation sector, DERICHEBOURG Propreté & Services Associés delivers a comprehensive suite of cleaning and maintenance offerings, ranging from basic tasks to specialized operations.

Core Responsibilities

  • Oversee quality assurance and manage customer relations at the ATOLL laundry facility.

Key Responsibilities

  • Address internal customer inquiries related to the installation.
  • Respond to external customer inquiries from various partners.
  • Monitor complaints and execute corresponding action plans.
  • Conduct, analyze, and report on customer satisfaction surveys.
  • Develop an action plan based on the findings of the surveys.
  • Facilitate training sessions for laundry representatives.
  • Supervise requests for linen supplies.
  • Ensure quality oversight of linen suppliers, focusing on technical compliance and inventory management.

Candidate Profile

  • Open to entry-level candidates.
  • Permanent position at a managerial level.
  • Educational background ranging from BAC +2 to BAC +5.
  • Proficient in computer skills and written communication.
  • Desired attributes: Attention to detail, Initiative, Independence, Ability to prioritize, Strong interpersonal skills, Team-oriented, Customer-focused mindset.

Additional benefits include a 13th-month salary, meal vouchers, a 50% employer contribution towards health insurance, paid sick leave for dependents, and opportunities for internal training.



  • Chusclan, Occitanie, France Derichebourg Multiservices Temps plein

    Job Title: Quality Management and Client Relations OfficerDERICHEBOURG Multiservices stands as a prominent provider of outsourced solutions for both industrial and service sectors, including public services and local governance.With a diverse workforce representing 118 nationalities, DERICHEBOURG Multiservices and its subsidiaries are committed to enhancing...


  • Chusclan, Occitanie, France Derichebourg Multiservices Temps plein

    Position: Quality Assurance and Customer Service ManagerDERICHEBOURG Multiservices stands as a prominent provider of outsourced solutions for industrial and service sectors, as well as public institutions and local governments.With a diverse workforce representing 118 nationalities, DERICHEBOURG Multiservices and its subsidiaries are committed to enhancing...


  • Chusclan, Occitanie, France Derichebourg Multiservices Temps plein

    About Derichebourg MultiservicesDerichebourg Multiservices is a leading provider of external services to industrial and tertiary companies, public services, and communities.With a workforce of 37,300 employees from 118 nationalities, Derichebourg Multiservices and its subsidiaries support the sustainable development of over 15,000 clients worldwide by...


  • Chusclan, Occitanie, France Derichebourg Multiservices Temps plein

    Derichebourg Multiservices is a leading provider of outsourced services to industrial and tertiary companies, public services, and communities.With a workforce of 37,300 employees from 118 nationalities, Derichebourg Multiservices and its subsidiaries support the sustainable development of over 15,000 clients worldwide by contributing to the optimization of...

  • Nuclear Safety Engineer

    il y a 2 semaines


    Chusclan, Occitanie, France STERIS Temps plein

    Job Title: Nuclear Safety EngineerSteris, a leading global provider of healthcare and life sciences products and services, is seeking a Nuclear Safety Engineer to join our team. As part of our Nuclear Safety team, you will be responsible for ensuring compliance with regulatory requirements and maintaining a safe environment for our operations.Conduct...

  • HSE Specialist

    il y a 5 jours


    Chusclan, Occitanie, France ACT PREV GRDES INDUSTRIES VDR (2204) Temps plein

    Job Description**About the Role**We are seeking a highly skilled HSE Specialist to join our team at ACT PREV GRDES INDUSTRIES VDR (2204). As an HSE Specialist, you will play a crucial role in ensuring the safety and well-being of our clients and their employees.Key Responsibilities:Conduct risk assessments and evaluations to identify potential hazards and...

  • Operations Methods Engineer

    il y a 3 semaines


    Chusclan, Occitanie, France orano Temps plein

    Orano DS is seeking a highly motivated Operations Methods Engineer to join our dedicated team at the Liquid Effluent Treatment Station (STEL). This role plays a crucial part in ensuring the smooth and efficient operation of our vital facility. Reporting directly to the Methods Office Manager, you will be responsible for overseeing a wide range of activities...


  • Chusclan, Occitanie, France Spie Temps plein

    About the JobWe are seeking a highly skilled Electrical Studies Technician to join our team at SPIE Nucléaire MARCOULE. As an Electrical Studies Technician, you will be responsible for conducting electrical studies, including design, testing, and documentation.Key ResponsibilitiesConduct electrical studies, including design, testing, and...


  • Chusclan, Occitanie, France STERIS Temps plein

    Join STERIS in our mission to enhance health and safety globally through innovative healthcare solutions.About STERISSTERIS is a prominent provider of infection control and surgical solutions, focusing on healthcare, pharmaceuticals, research, and medical device manufacturing. Our commitment is to foster a healthier environment today and ensure safety for...

  • Maintenance Contract Manager

    il y a 1 semaine


    Chusclan, Occitanie, France REEL Temps plein

    About the CompanyREEL is a leading global provider of complex material handling and lifting systems for various industries, including nuclear, aerospace, aluminum, marine, and offshore energy.Job OpportunityWe are seeking a highly experienced and skilled individual to join our Business Line Service team in the south-east region as a Maintenance Contract...

  • Maintenance Contract Manager

    il y a 3 semaines


    Chusclan, Occitanie, France REEL Temps plein

    Lead a Team of Maintenance Professionals in a Dynamic EnvironmentREEL Group, a leading provider of complex lifting and handling systems, seeks a dedicated Maintenance Contract Manager to oversee our service operations in the southeast region. This role will be based at a client site in Marcoule, offering you the opportunity to work within a critical...

  • Maintenance Contract Manager

    il y a 1 semaine


    Chusclan, Occitanie, France REEL SAS Temps plein

    REEL SAS is a leading industrial group specializing in the design, manufacture, and maintenance of complex material handling and lifting systems for various industries.We are seeking a:Maintenance Contract ManagerBased at our REEL SAS agency in Laudun-l'Ardoise, you will be permanently detached to the client site in Marcoule. Your main responsibilities will...


  • Chusclan, Occitanie, France orano Temps plein

    Job DescriptionAs a Correspondant 3SE et Radioprotection F/H at Orano, you will be responsible for ensuring the protection of people's health, safety, security, and environment within our organization.Main ResponsibilitiesSanté Sécurité Sûreté et EnvironnementAnimer la politique de prévention des risques dans le domaine 3SE (audits, observations...


  • Chusclan, Occitanie, France orano Temps plein

    Job DescriptionOrano DS is seeking an Ingénieur Méthodes d'Exploitation to join our team at the Station de Traitement des Effluents Liquides (STEL). The successful candidate will be responsible for:Key ResponsibilitiesSupervise the participation of team members in risk prevention plans.Initiate and follow up on intervention files in radioactive...


  • Chusclan, Occitanie, France orano Temps plein

    Job SummaryOrano is seeking a skilled Technicien de suivi chantiers PPRM F/H F/H to join our team in Chusclan, France. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our MOX production facility.Key ResponsibilitiesPreparation of Maintenance ChartersDevelop and implement maintenance charters, ensuring...


  • Chusclan, Occitanie, France orano Temps plein

    Orano DS is seeking an Engineer for Operations Methodologies within the Methods Office of the Liquid Effluent Treatment Station (STEL). This role encompasses a variety of critical responsibilities:Overseeing activities and projects across different workshopsCoordinating schedules and tasks at the STELProviding support for production processes (monitoring...


  • Chusclan, Occitanie, France orano Temps plein

    Orano DS is seeking an Engineer in Operations Methods to join the Methods Office at the Liquid Effluent Treatment Station (STEL). This position encompasses a variety of responsibilities aimed at ensuring efficient operations.The key activities include:Overseeing activities and projects across different workshopsCoordinating schedules for operations at the...


  • Chusclan, Occitanie, France orano Temps plein

    Orano DS is seeking an Engineer in Operations Methods to join the Methods Office at the Liquid Effluent Treatment Station (STEL). This role encompasses a variety of critical functions:Overseeing activities and projects across different workshopsCoordinating operational schedules within the STELProviding support for production processes (monitoring...

  • HSE Specialist

    il y a 4 semaines


    Chusclan, Occitanie, France ASSYSTEM Temps plein

    Become a part of Assystem's mission towards sustainable energy solutionsAssystem stands at the forefront of engineering, committed to facilitating the global shift towards low-carbon energy. With a team of 6500 professionals spread across 12 nations, we focus on pioneering engineering solutions for the production and distribution of low-carbon electricity,...

  • Safety Assurance Engineer H/F

    il y a 4 semaines


    Chusclan, Occitanie, France SOM Aix-en-Provence Temps plein

    Become Part of Our Engineering TeamAt SOM Aix-en-Provence, a prominent player in the engineering and construction sector, we are in search of a dedicated Safety Engineer to enhance our vibrant team. Your key responsibilities will encompass:Collaborating with safety experts on various projectsIdentifying operational discrepanciesProviding updates on the...