Sales Manager
il y a 2 semaines
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.
Key Responsibilities:- Develop and execute a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Lead a high-performing team to achieve sales and customer service targets, and provide coaching and development opportunities to team members.
- Manage inventory, facilities, and cash reconciliation, and ensure a seamless customer experience.
- Collaborate with the retail team to create and execute in-store events, and drive sales growth through effective marketing and promotional strategies.
- Stay up-to-date with industry trends and best practices, and apply this knowledge to drive business growth and improvement.
- Proven retail management/assistant retail management experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading a team to achieve sales and customer service targets.
- Experience of creating and executing in-store events.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Proficient in Microsoft Office.
We offer a competitive remuneration and benefits package, as well as opportunities for career growth and development. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you.
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