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Customer Service Representative H/F

Il y a 2 mois

Lyon, Auvergne-Rhône-Alpes, France L'Union sociale pour l'habitat Temps plein

Become a vital part of our team as a Client Relations Specialist at L'Union sociale pour l'habitat

We are seeking a dedicated full-time professional to enhance our customer service operations.

Your responsibilities will include:

  • Promoting housing options and associated services
  • Executing administrative duties such as document gathering and file preparation
  • Providing assistance to clients in alignment with our social mission
  • Enhancing client satisfaction and improving living conditions
  • Overseeing rent collection and tenant transitions
  • Welcoming clients at the agency's reception

Candidate Profile:

Applicants should possess a solid understanding of social housing policies, local governance processes, and the real estate sector.

A minimum of a BTS/Licence pro in Real Estate or two years of relevant experience with a Bachelor's degree is required.

We value candidates who demonstrate excellent interpersonal skills, active listening, teamwork, persuasive communication, and negotiation abilities.

Joining L'Union sociale pour l'habitat offers:

  • Participation in a socially responsible organization with a variety of engaging tasks
  • Collaboration within a small, motivated team
  • Flexible working conditions and opportunities for professional development
  • Attractive salary, benefits, and opportunities for career advancement