Customer Success Manager Paris

il y a 5 jours


Paris, Île-de-France AppsFlyer Ltd. Temps plein
Customer Success Manager Paris

We are seeking a highly skilled Customer Success Manager to join our team in Paris. As a Customer Success Manager, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth.

Key Responsibilities:
  • Manage client accounts, providing technical, business, and product support to ensure customer success
  • Handle new feature releases, providing training and support to clients
  • Collect and provide client feedback to inform product development
  • Upsell existing clients and identify new business opportunities
  • Collaborate with cross-functional teams to drive customer success
Requirements:
  • Native French language skills
  • Experience in customer success, account management, or a similar client-facing role
  • Web marketing and digital advertising experience
  • Technical background and analytical skills
  • Advanced proficiency in written and spoken English
  • Ability to thrive in a fast-paced and dynamic work environment
Preferred Qualifications:
  • Mobile marketing or analytics experience
  • Product management sense or familiarity
  • Technical background in SDKs, APIs, SQL, Mobile App Tracking

At AppsFlyer Ltd., we value diversity, innovation, and customer satisfaction. We are an equal opportunities employer and welcome applications from candidates of all backgrounds. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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