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il y a 4 semaines
Paris, Île-de-France Powerdot Temps pleinAt Powerdot, we're accelerating sustainable mobility by investing in, installing, and operating EV chargers with a cutting-edge business model. As our Partnership Success Manager, you'll play a key role in defining the strategy of our Partnership Success division, maintaining relationships with our partners, and growing our commercial relationship with...
Customer Success Manager
il y a 1 mois
Cuvée Privée recherche un(e) Customer Success Manager pour rejoindre son équipe Customer Success Management. Cette personne sera chargée de maximiser la satisfaction client en leur donnant le meilleur accompagnement possible.
La mission principale consiste à assurer la relation client, répondre aux questions de nos clients sur tous les canaux, fidéliser nos meilleurs clients de manière créative, gérer les réclamations client et suivre les envois de commandes.
En outre, le(la) Customer Success Manager sera chargé(e) de mettre en place un reporting et une stratégie client pour améliorer le service client.
Compétences requises- Étudiant(e) en École de commerce ou équivalent
- Bonnes qualités rédactionnelles avec une super orthographe
- À l'aise au téléphone et y passer du temps ne te fait pas peur
- Sens de la relation client
- Rigoureux(se), souriant(e), patient(e)
- Très bonne organisation
- L'intérêt pour l'univers agroalimentaire particulièrement du vin est un plus
- Des supers locaux à l'image de Cuvée Privée situés en plein coeur de Paris
- Accès à notre formation pour s'initier au monde du vin
- Des dégustations tous les jeudis pour affiner ton palais avec les conseils avisés de notre caviste Antoine
- Dejs, team buidlings mensuels, afterworks, et autres events réguliers pour se retrouver entre collègues
- Au moins une visite dans l'un de nos domaines partenaires
- De supers réductions sur nos pépites en cave
- Carte Swile de 9€/jour pris en charge à 50% par Cuvée Privée
- Pass Navigo remboursé à 50%
Cuvée Privée propose une nouvelle façon de consommer les produits du terroir au quotidien, plus hédoniste, responsable et proche du producteur. Grâce à l'adoption de parcelles, recevez toute l'année votre propre cuvée d'exception personnalisée à votre nom et dont vous savez tout.
