Customer Success Manager

il y a 1 jour


Paris, Île-de-France Intrinsic Executive Search Temps plein

Role: Customer Success Leader

Location: Paris, France

Sector: Digital Experience Software

A leading European-headquartered software company is seeking a seasoned Customer Success Executive to join its ambitious commercial team in Paris. With a strong presence in the global market and a reputation for innovation, this company offers a unique opportunity to drive growth and success in a dynamic environment.

Key Responsibilities:

  1. Develop and execute strategic customer success plans to drive renewal rates and upsell/cross-sell opportunities
  2. Collaborate with cross-functional teams to deliver exceptional customer experiences
  3. Build and maintain strong relationships with key stakeholders, including customers, sales teams, and product development
  4. Identify and capitalize on new business opportunities through proactive account management
  5. Stay up-to-date with industry trends and competitor activity to inform strategic decision-making

Requirements:

  1. 4-5 years of experience in customer success, account management, or a related field
  2. Proven track record of driving growth and success in a customer-facing role
  3. Excellent communication, interpersonal, and problem-solving skills
  4. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  5. Fluency in English and French, with additional languages a plus

About the Company:

Intrinsic Executive Search is proud to partner with this innovative software company to find the ideal candidate for this exciting opportunity. If you are a motivated and results-driven professional looking to take your career to the next level, please submit your application.


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