Customer Support Lead
il y a 2 semaines
The Customer Support Lead is a key member of the Customer Experience team, responsible for delivering exceptional support and services to our customers. This role requires a strong understanding of our Flight Operations Solutions and the ability to effectively communicate with customers to resolve their queries.
Key Responsibilities:
- Provide high-quality support to customers, ensuring their queries are resolved in a timely and professional manner.
- Collaborate with internal teams to ensure seamless support and services delivery.
- Develop and maintain knowledge of our Flight Operations Solutions, including their features and benefits.
- Contribute to the continuous improvement of our support processes and procedures.
- Ensure compliance with Airbus' quality and safety standards.
Requirements:
- 5 years of experience in a customer service role, preferably in the aviation industry.
- Strong communication and interpersonal skills, with the ability to effectively communicate with customers and internal stakeholders.
- Excellent problem-solving and analytical skills, with the ability to resolve complex customer queries.
- Proficiency in Flysmart+ and EFB (Electronic Flight Bag) product suite, including EFF (Electronic Flight Folder).
- Fluency in English, both written and spoken.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading global provider of flight operations solutions.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional support, please submit your application. We thank all applicants for their interest; however, only selected candidates will be contacted.
-
Customer Support Lead
il y a 1 semaine
Toulouse, Occitanie, France airbus Temps pleinJob Title: Customer Support LeadJob Summary:The Customer Support Lead is a key member of the Customer Experience team within NAVBLUE, responsible for delivering exceptional support and services to our customers. This role requires a strong understanding of our Flight Operations Solutions and the ability to provide expert guidance and support to our...
-
Customer Support Lead
il y a 1 semaine
Toulouse, Occitanie, France airbus Temps pleinJob Title: Customer Support LeadJob Summary:The Customer Support Lead is a key member of the Customer Experience team within NAVBLUE, responsible for delivering exceptional support and services to our customers. This role requires a strong understanding of our Flight Operations Solutions and the ability to communicate effectively with customers to ensure...
-
Customer Support Lead
il y a 3 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Description:Job Summary:The Customer Support Lead is a key member of the Customer Experience team, responsible for delivering exceptional support and services to our customers. As a subject matter expert, you will be the primary point of contact for customers, providing guidance and support to ensure their success with our Flight Operations...
-
Customer Support Lead
il y a 4 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Description:Job Summary:The Customer Support Lead is a key member of the Customer Experience team, responsible for delivering exceptional support and services to our customers. As a subject matter expert, you will be the primary point of contact for customers, providing guidance and support to ensure their success with our Flight Operations...
-
Customer Support Lead
il y a 2 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Title: Customer Support LeadJob Summary:The Customer Support Lead is part of the Customer Experience team within NAVBLUE, responsible for delivering exceptional support and services to customers.Key Responsibilities:Represent and relay the customer experience within the Customer Support & Services teamEnsure a good interface with customers and ensure...
-
Customer Support Lead
il y a 1 mois
Toulouse, Occitanie, France NAVBLUE Temps pleinJob Summary:The Customer Support Lead is a key member of the NAVBLUE Customer Experience team, responsible for delivering exceptional support and services to our customers.Responsibilities:Represent and relay the customer experience within the Customer Support department, ensuring a seamless interface with customers.Ensure customer requirements are met for...
-
Customer Support Lead
il y a 3 semaines
Toulouse, Occitanie, France NAVBLUE Temps pleinJob Summary:The Customer Support Lead is a key member of the Customer Experience team, responsible for delivering exceptional support and services to our customers. As a subject matter expert, you will be the primary point of contact for customers, providing timely and effective solutions to their queries and issues.Responsibilities:Represent and relay the...
-
Customer Support Lead
il y a 1 semaine
Toulouse, Occitanie, France NAVBLUE Temps pleinJob Summary:The Customer Support Lead is a key member of the NAVBLUE Customer Experience team, responsible for delivering exceptional support and services to our customers.As a Flight Operations Solutions Specialist, you will be the primary point of contact for customers, providing timely and effective solutions to their queries and issues.Key...
-
Customer Support Lead
il y a 4 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Description:Job Summary:The Customer Support Lead is a key member of the Customer Experience NAVBLUE team, responsible for delivering exceptional support and services to customers of Flight Operations Solutions.As a Customer Support Lead, you will be the primary point of contact for customers, ensuring their needs are met and their issues are resolved in...
-
Customer Support Lead
il y a 1 mois
Toulouse, Occitanie, France airbus Temps pleinJob Description:Job Summary:The Customer Support Lead is a key member of the Customer Experience team, responsible for delivering exceptional support and services to our customers. As a subject matter expert, you will be the primary point of contact for customers, providing guidance and support to ensure their success with our Flight Operations...
-
Customer Support Lead
il y a 4 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Description:Job Summary:The Customer Support Lead is a key member of the Customer Experience team, responsible for delivering exceptional support and services to our customers. As a subject matter expert, you will be the primary point of contact for customers, providing guidance and support to ensure their success with our Flight Operations...
-
Customer Support Lead
il y a 1 mois
Toulouse, Occitanie, France airbus Temps pleinJob Description:Job Summary:The Customer Support Lead is a key member of the Customer Experience team, responsible for delivering exceptional support and services to our customers. As a subject matter expert, you will be the primary point of contact for customers, providing guidance and support to ensure their success with our Flight Operations...
-
Customer Support Lead
il y a 1 mois
Toulouse, Occitanie, France airbus Temps pleinJob Overview:The Customer Support Lead is a key member of the Customer Experience NAVBLUE team, responsible for delivering exceptional support and services to our customers. This role requires a strong understanding of our Flight Operations Solutions and the ability to provide expert guidance and support to our customers.Key Responsibilities:Represent and...
-
Customer Support Lead
il y a 7 jours
Toulouse, Occitanie, France NAVBLUE Temps pleinJob Summary:The Customer Support Lead is a key member of the NAVBLUE Customer Experience team, responsible for delivering exceptional support and services to our customers.As a Flight Operations Solutions Specialist, you will be the primary point of contact for customers, providing timely and effective solutions to their queries and issues.The Aeronautical...
-
Customer Support Lead
il y a 2 jours
Toulouse, Occitanie, France NAVBLUE Temps pleinJob Summary:The Customer Support Lead role is part of NAVBLUE’s Customer Experience team, responsible for the support and services of Flight Operations Solutions delivered to customers. This position ensures a good interface with customers, ensures customer requirements traceability, and contributes to improving product quality by representing customers in...
-
Customer Care Leader
il y a 2 semaines
Toulouse, Occitanie, France PIERRE FABRE MEDICAMENT Temps pleinPierre Fabre Medicament is seeking a Customer Care Leader to support healthcare professionals in their training and access to our platform. The ideal candidate will work closely with field teams in countries to ensure a smooth process for institutions.The Customer Care Leader will be responsible for verifying information entered by healthcare professionals...
-
Customer Service Support Director
il y a 2 semaines
Toulouse, Occitanie, France Hamilton Barnes Associates Limited Temps pleinService Manager OpportunityHamilton Barnes Associates Limited is seeking a skilled Service Manager to lead their customer support team. The ideal candidate will have a strong background in managing customer inquiries and escalation management, with excellent communication and leadership skills.Key Responsibilities:Manage and resolve customer inquiries in a...
-
Technical Support Lead
il y a 2 semaines
Toulouse, Occitanie, France Hamilton Barnes Associates Limited Temps pleinHamilton Barnes Associates Limited is seeking a Technical Support Lead to join our team. The ideal candidate will have a strong background in managing customer inquiries and escalation management, with a proven track record of driving improvements in customer satisfaction and service delivery.Key Responsibilities:Manage and resolve customer inquiries in a...
-
French Customer Service Lead
il y a 2 semaines
Toulouse, Occitanie, France Physiol Temps pleinCustomer Service LeadershipWe are seeking a highly skilled Customer Service Manager to lead our French Customer Service team and drive our customer service strategy. As a key member of our team, you will be responsible for developing and implementing processes to deliver exceptional customer service, providing supervision and mentorship to a team of...
-
French Customer Service Lead
il y a 2 semaines
Toulouse, Occitanie, France Physiol Temps pleinWe are seeking a highly skilled Customer Service Manager to lead our French Customer Service team and develop our customer service strategy. As a key member of our team, you will be responsible for motivating your team and building a culture of continuous improvement.Key ResponsibilitiesSupervise, mentor, and train a team of approximately 15 Customer Service...
