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Restaurant Operations Manager

Il y a 2 mois

IssylesMoulineaux, Île-de-France Accor Temps plein
Restaurant Supervisor Job Description

At The Rimrock, we strive to provide exceptional hospitality experiences for our guests and employees alike. As a Restaurant Supervisor, you will play a key role in ensuring the smooth operation of our Primrose Restaurant.

Key Responsibilities:
  • Lead and motivate a team of staff to deliver exceptional guest satisfaction and service
  • Provide leadership, problem-solving, and decision-making support in all areas of the restaurant
  • Develop and implement training programs to enhance staff skills and knowledge
  • Handle guest requests and complaints, and authorize compensation when necessary
  • Assist with floor support during peak periods, including expediting food, preparing and serving beverages, and conducting quality checks
  • Perform administrative tasks such as scheduling, inventory management, and reporting
  • Assist with ordering and inventory management
  • Conduct employee performance reviews and provide feedback
  • Enforce organizational policies and procedures
  • Meet or exceed sales projections
Requirements:
  • Grade 12 or equivalent
  • Post-secondary education in Hospitality/Tourism is an asset
  • Alberta ProServe Certification
  • Previous experience working in restaurant front-of-house operations
  • Knowledgeable in a variety of liquor and wines
  • 1-2 years of supervisory experience
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Word, Excel, and Outlook
Perks and Benefits:
  • Complimentary meal in our staff cafeteria each shift
  • Access to Employee Travel Program
  • Discounts on hotel Food & Beverage, Spa, and Golf Memberships

We value diversity and inclusion at The Rimrock. We strive to create a workplace where every employee feels valued, appreciated, and free to be themselves. Our location in Banff National Park fosters a diverse workforce, and we welcome individuals from all backgrounds to join our team.