Business Systems Analyst

il y a 4 jours


Paris, Île-de-France Ubique Systems Temps plein

Job Summary

Ubique Systems is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for providing Level 1, 2 & 3 applications support for Pharmasuite (Serialization Module) and Tracelink.

Key Responsibilities

  • Manage helpdesk tickets in alignment with ITIL standards
  • Provide an internal workaround while working on resolution
  • Find root cause of critical incidents with impact on business
  • Participate in the Pre-Operations verifications and commissioning phases activities
  • Interact with third-parties and teams to find solutions to issues and fix tickets
  • Participate actively in the updating of application?s documentation linked to support activities
  • Ensure 24/5 application support coverage

Requirements

  • Pharmasuite Lableshop MES (serialization), Tracelink, C#,.NET, SQL (Or similar technologies)
  • Bachelors in computer science or related field or equivalent experience
  • Should be good in French and English languages
  • Willing to work from client location

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