Business Systems Analyst
il y a 4 jours
Job Summary
Ubique Systems is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for providing Level 1, 2 & 3 applications support for Pharmasuite (Serialization Module) and Tracelink.
Key Responsibilities
- Manage helpdesk tickets in alignment with ITIL standards
- Provide an internal workaround while working on resolution
- Find root cause of critical incidents with impact on business
- Participate in the Pre-Operations verifications and commissioning phases activities
- Interact with third-parties and teams to find solutions to issues and fix tickets
- Participate actively in the updating of application?s documentation linked to support activities
- Ensure 24/5 application support coverage
Requirements
- Pharmasuite Lableshop MES (serialization), Tracelink, C#,.NET, SQL (Or similar technologies)
- Bachelors in computer science or related field or equivalent experience
- Should be good in French and English languages
- Willing to work from client location
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