Senior IT Support Specialist

il y a 2 heures


Paris, Île-de-France Wiser Solutions Temps plein
Job Summary

We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Wiser Solutions. As a key member of our IT department, you will be responsible for providing top-notch support services to our employees, ensuring the smooth operation of our network and infrastructure.

Key Responsibilities
  • Provide Tier 2/3 support services for network administration, troubleshooting, and maintenance
  • Administer and support Windows Server, Active Directory, Azure, and AWS
  • Configure and maintain firewalls, network switches, and access points
  • Assist the Service Desk support service and mentor support personnel
  • Perform miscellaneous support duties as designated by the Enterprise Systems Manager
Requirements
  • Bachelor's degree in Computer Science or Information Technology
  • 7+ years of relevant support and administration experience
  • 2+ years in a senior administrative position
  • Progressive certifications related to the role (Cisco, Meraki, Microsoft, CompTIA)
  • Excellent communication skills and ability to assist users with varying technical expertise
  • Strong command of the English language
What We Offer

At Wiser Solutions, we offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.



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