Senior IT Support Specialist
il y a 2 heures
We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at Wiser Solutions. As a key member of our IT department, you will be responsible for providing top-notch support services to our employees, ensuring the smooth operation of our network and infrastructure.
Key Responsibilities- Provide Tier 2/3 support services for network administration, troubleshooting, and maintenance
- Administer and support Windows Server, Active Directory, Azure, and AWS
- Configure and maintain firewalls, network switches, and access points
- Assist the Service Desk support service and mentor support personnel
- Perform miscellaneous support duties as designated by the Enterprise Systems Manager
- Bachelor's degree in Computer Science or Information Technology
- 7+ years of relevant support and administration experience
- 2+ years in a senior administrative position
- Progressive certifications related to the role (Cisco, Meraki, Microsoft, CompTIA)
- Excellent communication skills and ability to assist users with varying technical expertise
- Strong command of the English language
At Wiser Solutions, we offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
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