Airport Services Duty Officer

il y a 1 mois


Paris, Île-de-France Qatar Duty Free Temps plein

Airport Services Duty Officer

About the Role

We are seeking a highly skilled Airport Services Duty Officer to join our team in Paris, France. As a key member of our airport operations team, you will be responsible for supervising and controlling flight-handling activities such as flight editing, check-in, transfers, and boarding to ensure a high service standard.

Key Responsibilities

* Ensure that passenger and aircraft handling practices conform to safety and security standards
* Manage and control manpower on the shift to optimize utilization and maintain staff morale and discipline
* Ensure proper allocation of manpower and resources in airport operations
* Complete checks to ensure adequate standards are maintained
* Resolve customer problems and complaints while on duty and work with all departments to provide resolutions
* Facilitate ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

What We Offer

* Opportunity to be part of an extraordinary story
* Chance to grow and work on the biggest, most rewarding challenges
* Infinite opportunities to build your skills and experience
* Be part of an international community

Requirements

* Relevant experience in an airline or reputed Ground Handling Operations at supervisory level
* Strong background in Airport or GHA Operations
* Good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA
* Overall knowledge of airport functions within passenger and baggage handling, weight and balance, and dangerous goods regulations
* Excellent customer focus and service delivery
* Current legal right to live and work in Paris, France


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