Head of Support Operations
il y a 4 semaines
EcoVadis is seeking a highly skilled Global VP of Customer Care to lead our support team. As a key member of our leadership team, you will be responsible for ensuring exceptional customer experiences across various channels.
Key Responsibilities:
- Develop and implement a global customer support strategy to align with company goals.
- Manage the day-to-day effectiveness of the support team, working closely with Team Leaders to ensure smooth operations.
- Collaborate extensively with cross-functional teams, including Product, to ensure customer feedback informs business decisions.
Requirements:
- 5+ years of experience leading a global customer support team in a SAAS environment.
- Excellent operational orchestration and leadership abilities.
- Fluency in English and ability to work in an international start-up team environment.
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Head of Business Operations
il y a 4 semaines
Paris, Île-de-France Wecasa Temps pleinJob DescriptionThe Head of Business Operations is responsible for overseeing the business operations team, collaborating with the Supply Expansion & Customer Success teams to enhance performance. This role involves working cross-functionally to deliver projects, leveraging a deep understanding of Wecasa's operations to support the operations teams in...
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Head of Operations
il y a 4 semaines
Paris, Île-de-France Deliveroo Temps pleinHead of OperationsDeliveroo is seeking an experienced Head of Operations to lead the further professionalism and development of the function at Deliveroo within France. The successful candidate will contribute to the standard for operational forecasts and execution throughout Europe.The RoleAs Head of Operations, you will be responsible for ensuring the...
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Head of Commercial Operations
il y a 4 semaines
Paris, Île-de-France Finary SAS Temps pleinHead of Commercial Operations at Finary SASFinary SAS is looking for a Head of Commercial Operations to lead our commercial operations team. As a key member of our leadership team, you will be responsible for developing and implementing commercial strategies to drive growth and profitability. This includes managing our commercial processes, analyzing data,...
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Head of Financial Operations
il y a 4 semaines
Paris, Île-de-France Alice & Bob Temps pleinFinancial Strategy and OperationsAlice & Bob is looking for a Head of Financial Operations to drive our financial strategy and operations. As a key member of our team, you will oversee critical functions across finance, procurement, and legal to ensure operational excellence and strategic growth.Key Responsibilities:Develop and implement financial strategies...
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Head of Financial Operations
il y a 4 semaines
Paris, Île-de-France 77 Foods Temps pleinHead of Financial OperationsWe are seeking a highly skilled Head of Financial Operations to join our team at 77 Foods. As a key member of our leadership team, you will be responsible for leading our finance and accounting team, ensuring compliance with financial regulations, and driving financial excellence.Key Responsibilities:Lead the finance and...
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Head of Site Operations
il y a 4 semaines
Paris, Île-de-France AMIRI BUILDING ENGINEERING INC dba 120 DEGREEZ Temps pleinHead of Site OperationsWe are seeking a highly experienced Head of Site Operations to lead our site engineering and maintenance organization. This role will oversee a team of approximately 120 internal individuals and external contractors/partners. The successful candidate will establish and maintain cost-efficient repair and maintenance processes, ensuring...
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Head of Digital Operations
il y a 4 semaines
Paris, Île-de-France Tbwa ChiatDay Inc Temps pleinAs our Head of Operations, you'll be responsible for overseeing the day-to-day operations of our product development lifecycle. This includes managing product operations software, establishing customer feedback mechanisms, and driving continuous improvement.Key skills and experience include:Experience in roadmapping, cross-functional project management, and...
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Head of Software Development
il y a 3 semaines
Paris, Île-de-France Product & Tech Temps pleinDirector of Product and Technical Operations – Customer and Monetization We are a rapidly-growing, cutting-edge player in the music streaming market, and we're looking for a talented individual to lead our Product and Technical Operations team in customer and monetization. This team is responsible for the product and technical aspects of acquiring new...
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Head of Cybersecurity Operations
il y a 4 semaines
Paris, Île-de-France LinuxRecruit Temps pleinJob DescriptionWe are looking for a Head of Cybersecurity Operations to join our team in Europe. As a key member of our security team, you will be responsible for leading our technical security operations, including risk management, security operations, and security awareness.Key ResponsibilitiesLead risk management and security operations to ensure all...
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Head of Marketing
il y a 4 semaines
Paris, Île-de-France zeroG - AI in Aviation Temps pleinMarketing Strategy and OperationsAs the Head of Marketing, you'll be responsible for developing and executing a comprehensive marketing strategy to support Diabolocom's global expansion. You'll manage a team of marketing professionals and launch and monitor online and offline campaigns to drive growth in the US and DACH regions.Develop and implement a...
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Head of Grant Operations
il y a 3 semaines
Paris, Île-de-France World Bank Group Temps pleinAbout This OpportunityWe are seeking a highly experienced and skilled individual to lead our Grant Operations team within the World Bank Group. The successful candidate will have a proven track record in managing teams, developing policies, and overseeing grant operations in a senior role. This is an exciting opportunity to contribute to the success of the...
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Head of Commercial Operations
il y a 4 semaines
Paris, Île-de-France XL CATLIN Temps pleinJob DescriptionAs the Head of Commercial Operations, you will be responsible for overseeing the end-to-end delivery of business solutions for strategic applications. This includes managing multiple, large, cross-functional teams and influencing senior-level management and key stakeholders. You will also be responsible for creating and maintaining stakeholder...
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Head of Legal Operations
il y a 4 semaines
Paris, Île-de-France Nabla Temps pleinJob Summary: We are seeking a highly skilled legal professional to join our team as Head of Legal Operations. The successful candidate will be responsible for coordinating and managing external counsel to resolve specialist issues and ensure fast delivery of contract reviews. As Data Protection Officer for the US market and customers, they will ensure...
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Head of People Operations
il y a 4 semaines
Paris, Île-de-France Serena Temps pleinAbout the RoleWe are seeking a seasoned Head of People to join our team at Serena. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive talent strategy that aligns with our business objectives. Your expertise will help us attract, retain, and develop top talent, ensuring we have the right people in...
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Head of Engineering
il y a 4 semaines
Paris, Île-de-France Deezer Temps pleinJob SummaryDeezer is seeking a highly skilled Head of Engineering to lead our Customer & Monetization team. As a key member of our leadership team, you will be responsible for ensuring the successful delivery of our product and technical objectives.Key ResponsibilitiesLead and engage a large technical team to drive user acquisition and revenue...
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Head of Grant Operations
il y a 2 semaines
Paris, Île-de-France World Bank Group Temps pleinJob DescriptionThe World Bank Group is seeking a highly experienced professional to lead the Grant Operations team. The successful candidate will be responsible for overseeing the management of grants, ensuring compliance with regulations, and maximizing the impact of the GPE Fund.Key ResponsibilitiesManage the Grant Operations practice and team.Develop...
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Head of Personnel Management
il y a 4 semaines
Paris, Île-de-France Cagi Temps pleinJob DescriptionPSI is a global trade union federation with offices in 15 countries across the planet. We are seeking a Head of Personnel Management to join our team in Ferney-Voltaire, France.The successful candidate will possess at least 10 years' experience in senior personnel management, with demonstrated success in developing global policies and...
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Head of Strategic Partnerships
il y a 4 semaines
Paris, Île-de-France Numeral Temps pleinJoin Numeral's MissionFounded in 2021 by Édouard Mandon and Hichem Mâalmi, Numeral is a fintech startup studio on a mission to simplify payment operations for innovative financial services companies. As our Head of Strategic Partnerships, you will support our Product Marketing team in developing structured engagement plans and materials for our partners....
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Head of Trading
il y a 4 semaines
Paris, Île-de-France Deus X Capital Temps pleinJob Title: Head of TradingCompany Overview:Deus X Capital is a leading CFD liquidity provider, serving multiple brokers globally. We are expanding our operations by establishing a new trading division, and the Head of Trading will play a critical role in shaping this division.Position Overview:We are seeking a highly experienced Head of Trading to lead all...
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Head of Technical Field Operations
il y a 4 semaines
Paris, Île-de-France Databricks Inc. Temps pleinJob OverviewWe are seeking a Head of Technical Field Operations to lead our pre-sales Solutions Architects and Solutions Engineers in the French market. As a key member of our team, you will be responsible for managing a growing team, building a motivated culture, and driving revenue growth through effective sales cycles.Key ResponsibilitiesManage and grow a...