Prevention and Protection Manager

il y a 5 jours


IssylesMoulineaux, Île-de-France CNP Assurances Temps plein

About the Mission

CNP Assurances is seeking a skilled professional to join our Operations and Client Relations team as a Contract Manager in Collective Insurance. As a key member of our team, you will be responsible for the following tasks:

Key Responsibilities

  • Act as a reference point for the Prevision and Social Security team, providing guidance and support as needed.
  • Update and manage collective insurance contracts, including communication campaigns, individual updates, and special treatments.
  • Manage benefits and claims, ensuring compliance with regulations and analyzing medical data to inform decision-making.
  • Prepare and send outgoing correspondence, including letters and emails.
  • Manage unclaimed funds in the event of a death.
  • Oversee client portfolios, handling incoming and outgoing calls, and providing assistance to partners and stakeholders.
  • Contribute to cross-functional projects, including revenue management, requirement gathering, and system parameterization.

About You

We are looking for a candidate with the following skills and experience:

  • Excellent knowledge of collective insurance contracts, including obligatory and facultative contracts, as well as social security environments and specificities.
  • Strong understanding of medical management rules and procedures for incapacity, invalidity, and dependency cases.
  • Rigorous and adaptable, with excellent teamwork and communication skills.
  • Strong client focus and excellent written and verbal communication skills.
  • Proficiency in Microsoft Office, particularly Excel.

Class

CCNA

Function

Client Service Manager



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