Prevention and Protection Manager
il y a 5 jours
About the Mission
CNP Assurances is seeking a skilled professional to join our Operations and Client Relations team as a Contract Manager in Collective Insurance. As a key member of our team, you will be responsible for the following tasks:
Key Responsibilities
- Act as a reference point for the Prevision and Social Security team, providing guidance and support as needed.
- Update and manage collective insurance contracts, including communication campaigns, individual updates, and special treatments.
- Manage benefits and claims, ensuring compliance with regulations and analyzing medical data to inform decision-making.
- Prepare and send outgoing correspondence, including letters and emails.
- Manage unclaimed funds in the event of a death.
- Oversee client portfolios, handling incoming and outgoing calls, and providing assistance to partners and stakeholders.
- Contribute to cross-functional projects, including revenue management, requirement gathering, and system parameterization.
About You
We are looking for a candidate with the following skills and experience:
- Excellent knowledge of collective insurance contracts, including obligatory and facultative contracts, as well as social security environments and specificities.
- Strong understanding of medical management rules and procedures for incapacity, invalidity, and dependency cases.
- Rigorous and adaptable, with excellent teamwork and communication skills.
- Strong client focus and excellent written and verbal communication skills.
- Proficiency in Microsoft Office, particularly Excel.
Class
CCNA
Function
Client Service Manager
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