Emplois actuels liés à After Sales Service Manager - Paris, Île-de-France - XCMG Group
-
After Sales Services Engineer
il y a 3 semaines
Paris, Île-de-France Dextra Group Temps pleinMain ResponsibilitiesThe After Sales Services Engineer will be responsible for ensuring the commissioning and decommissioning of all DEXTRA equipment. This includes advising clients on optimal workshop arrangements, ensuring installation and commissioning, and coordinating with customers on audit information and pre-shipment preparation.Documentation and...
-
After Market Manager
il y a 4 semaines
Paris, Île-de-France Kögel Trailer GmbH & Co Temps pleinAre you looking for a dynamic and innovative work environment where you can make a real impact? At Kögel Trailer GmbH & Co, we're seeking a talented After Market Manager to join our team.About the Role:Develop and negotiate annual business plans with partners in parts sales, including specifications and agreements on measures and activities to achieve...
-
Senior After-Sales Process Manager
il y a 4 semaines
Paris, Île-de-France Back Market Temps pleinAbout the RoleAs a Senior After-Sales Process Manager at Back Market, you will play a crucial role in ensuring our customers have the best possible experience when dealing with delivery issues. Your mission will be to enhance customer satisfaction while maintaining cost efficiency for our company.Key ResponsibilitiesLead efforts to improve customer...
-
Technical Specialist
il y a 1 semaine
Paris, Île-de-France ThunderSoft Europe Temps plein**Job Title:** Technical Specialist - After-Sales AnalysisWe are seeking a skilled Technical Specialist - After-Sales Analysis to join our team in Paris, France. As a Technical Specialist - After-Sales Analysis, you will play a crucial role in ensuring the quality and reliability of Xiaomi products in the local market.Main Responsibilities:Conduct...
-
Customer Service Manager
il y a 4 semaines
Paris, Île-de-France B2X Care Solutions GmbH Temps pleinJob Title: Customer Service ManagerB2X Care Solutions GmbH is seeking a highly skilled Customer Service Manager to join our team. As a key member of our service management platform, you will play a crucial role in enhancing the service experience for our customers.Key Responsibilities:Point of Contact for designated external B2B service partners, including...
-
Sales Manager
il y a 3 semaines
Paris, Île-de-France Impact Sales & Marketing France Temps pleinJob Description:As a Sales Manager at Impact Sales & Marketing France, you will be responsible for motivating and supporting a sales team of 4-9 people. Your mission will be to establish synergy with the sales teams and marketing of entrusted clients, train your team according to good business practices, and represent the Field management. You will also be...
-
After-Sales Analysis Specialist
il y a 4 semaines
Paris, Île-de-France ThunderSoft Europe Temps pleinAbout the Role:ThunderSoft Europe is seeking a skilled After-Sales Analysis Engineer to ensure the quality and reliability of Xiaomi products in the local market.Key Responsibilities:Conduct independent localization testing in the local area to ensure product quality.Complete tests efficiently according to established test cases and provide authentic,...
-
After-Sales Analysis Specialist
Il y a 2 mois
Paris, Île-de-France ThunderSoft Europe Temps pleinAbout the Role:ThunderSoft Europe is seeking a skilled After-Sales Analysis Engineer to ensure the quality and reliability of Xiaomi products in the local market.Key Responsibilities:Conduct independent localization testing in the local area to guarantee product quality.Complete tests efficiently according to established test cases and provide authentic,...
-
EU Sales Manager Position
il y a 3 semaines
Paris, Île-de-France THG Temps pleinAbout the RoleWe're seeking an experienced Sales Manager to join our EU team. As a Sales Manager, you will be responsible for driving sales growth and developing our Haircare Brands in the EU territory.Key ResponsibilitiesDevelop and execute sales strategies to drive growth and increase market share.Build and maintain strong relationships with key retailers...
-
Sales Training Manager
il y a 4 semaines
Paris, Île-de-France Impact Sales & Marketing France Temps pleinJob Opportunity: Impact Sales & Marketing, a leading field marketing company in Europe, is seeking a talented Sales Training Manager to join its team. As a Sales Training Manager, you will be responsible for motivating and supporting a sales team of 4-9 people, establishing synergy with sales and marketing teams, and training your team according to best...
-
Senior Technical Specialist for After-Sales Analysis
il y a 2 semaines
Paris, Île-de-France ThunderSoft Europe Temps pleinThunderSoft Europe, a leading provider of OS technologies and solutions, is looking for a skilled After-Sales Analysis Engineer to ensure the quality and reliability of Xiaomi products in the local market.About the Role:As an After-Sales Analysis Engineer, you will play a crucial role in conducting independent localization testing in the local area,...
-
Sales Process Manager
il y a 4 semaines
Paris, Île-de-France Back Market Temps pleinSenior Logistic After-Sales Process ManagerJoin Back Market, the world's leading refurbished electronics marketplace, in an exciting international adventure that's changing the way the world consumes tech.About the Role:We're looking for a Senior Logistic After-Sales Process Manager to oversee the entire customer journey for cases involving missing, stolen,...
-
Service Area Sales Manager
il y a 4 semaines
Paris, Île-de-France Atlas Copco Airpower N.V. Temps pleinService Area Sales ManagerAtlas Copco is seeking a skilled Service Area Sales Manager to join our team. As a key member of our Service Team, you will be responsible for developing service contract and tool repair business through effective customer account management, achieving profitable net income sales, and driving service excellence.Key Responsibilities:...
-
SAINT LAURENT After Sales Advisor Champs Elysées
il y a 1 mois
Paris, Île-de-France YSL Boutique France SAS Temps pleinSAINT LAURENT After Sales Advisor Champs ElyséesRejoignez notre équipe de vente après-vente à SAINT LAURENT et découvrez les opportunités de carrière qui vous attendent!MissionsÊtre le point de contact principal des clients pour toutes les questions relatives à leurs achats.Gérer les demandes des clients et assurer leur résolution dans des délais...
-
Sales & Marketing Lead (H/F) - Impact Sales & Marketing France
il y a 4 semaines
Paris, Île-de-France Impact Sales & Marketing France Temps pleinJob Title:Sales & Marketing Lead (H/F)Job Description:Impact Sales & Marketing France, a subsidiary of IFMG group, is seeking a talented Sales & Marketing Lead to support its development. As a key member of the Sales Force Operations Department, you will be responsible for ensuring structured visits to a client portfolio and developing brand sales through...
-
Service Sales Engineer
il y a 4 semaines
Paris, Île-de-France Atlas Copco Airpower N.V. Temps pleinJob Title: Service Sales EngineerAs a Service Sales Engineer, you will play a crucial role in driving sales and profitability for our service and parts business across the assigned region in Leybold Italy. You will be responsible for promoting our VTS products to new and existing customers, working closely with the sales team to maximize opportunities and...
-
After-School Program Coordinator
il y a 4 semaines
Paris, Île-de-France Lab School of Paris - Paris (Siege)Paris, France Temps pleinJob Title: After-School Program CoordinatorWe are seeking a highly motivated and experienced After-School Program Coordinator to join our team at Lab School of Paris - Paris (Siege). The successful candidate will be responsible for overseeing the daily operations of our after-school program, ensuring the well-being and safety of our students, and...
-
Regional Sales Manager
il y a 4 semaines
Paris, Île-de-France Fisher Investments Temps pleinThe Opportunity:Fisher Investments Luxembourg is seeking a highly motivated and experienced sales professional to join our team as a Regional Sales Manager. As a Regional Sales Manager, you will be responsible for qualifying and scheduling face-to-face appointments with high-net-worth leads, with the goal of gathering new clients and assets for our firm.The...
-
Sales Manager
il y a 2 semaines
Paris, Île-de-France PeopleScout Temps pleinJob Title: Sales Manager – Components and Channel SalesLocation: FranceTravel: 50% of the working timeWe're looking for a Sales Manager – Components and Channel Sales to promote and sell products portfolios to current and new potential clients to reach assigned sales objectives. The ideal candidate will be responsible for Channel Partners development and...
-
Sales Development Manager
il y a 4 semaines
Paris, Île-de-France Bio Uv Temps pleinJob Title: Sales ExecutiveJoin Bio Uv, a leading industrial SME, as a Sales Executive and play a critical role in driving business growth in the Central and South East Europe Area.About the Role:We are seeking an experienced Sales Executive to develop and maintain a robust sales portfolio in the target markets. The ideal candidate will have a strong...
After Sales Service Manager
Il y a 2 mois
XCMG Group is a leading global manufacturer of construction machinery, with a rich history dating back to 1943. As one of the world's top three construction machinery manufacturers, we are committed to providing exceptional equipment solutions and services to our customers.
About the RoleWe are seeking a highly skilled After-Sales Service Manager to join our team in the Construction Machinery Sector. This role is responsible for ensuring customer satisfaction and managing post-sale service operations. The successful candidate will be responsible for handling customer complaints, overseeing technical interventions, and driving continuous improvement in after-sales processes.
Key Responsibilities- Customer Complaint Resolution: Receive and address customer complaints promptly, identify root causes, and ensure timely resolution.
- Technical Interventions: Plan and coordinate technician visits for on-site or workshop repairs, ensuring the availability of required spare parts.
- Customer Satisfaction: Conduct satisfaction surveys, analyze feedback, and implement corrective measures for improvement. Maintain regular contact with customers.
- Performance Monitoring: Define key performance indicators (KPIs) and analyze data to identify trends and improvement opportunities. Prepare regular reports for management.
- Process Optimization: Collaborate with other departments to resolve recurring issues and enhance after-sales processes. Standardize procedures for interventions and follow-ups.
- External Partnerships: Manage contracts and partnerships with subcontractors and service providers, ensuring high-quality services from external partners.
- Industry Awareness: Stay updated on technological and regulatory changes, adapting company practices to meet new requirements and opportunities.
- 10+ Years of Experience in after-sales service management or a related field.
- Strong problem-solving skills and a customer-focused mindset.
- Proven ability to lead teams and manage external partnerships.
- Familiarity with service quality metrics and improvement processes.
