Customer Experience Lead

Customer Experience LeadAs a Customer Experience Lead at American Express Global Business Travel, you will be responsible for leading the delivery of exceptional customer experiences to our clients. Your primary focus will be on managing customer requirements for enhancements with Product management, analyzing each support request for root cause to determine...

We're seeking a seasoned Customer Service professional to join our team at DAZN. As our new Customer Service Operations Manager, you'll be responsible for leading the market CS agenda, driving best-in-class CS experiences across both b2c and b2b products.You'll work closely with senior leadership and the global CS team to deliver a world-class Customer...

Customer Experience and Operations Leader Job DescriptionThe Customer Experience and Operations Leader will be responsible for leading operational activities within their teams/portfolio to ensure business objectives are met efficiently and effectively. The individual will advocate, support, and deliver Sirva strategy.The Customer Experience and Operations...

About YEGOWe're a pioneering company in urban mobility, dedicated to transforming the way people navigate cities through our innovative electric vehicle-sharing service. Since our launch in 2016, we've expanded our operations across Spain and France, offering a unique, eco-friendly, and stylish way to experience urban environments. Our mission is to enhance...

About YEGOWe're a pioneering company in urban mobility, dedicated to transforming the way people navigate cities through our innovative electric vehicle-sharing service. With a strong presence in Spain and France, we're committed to delivering an eco-friendly, stylish, and efficient experience for our riders. Our mission is to enhance city life and reduce...

About UsWe are Insider, a B2B SaaS company that drives growth for its clients worldwide. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.Job DescriptionWe are seeking a highly skilled Solution Architect to join our team. As a key member of our customer experience team, you...

Design Visionary for HedonovaWe are seeking a seasoned design leader to drive innovation and excellence in our design organization. As a key member of our leadership team, you will be responsible for developing and executing a design strategy that aligns with our company's goals and values.Key ResponsibilitiesDevelop and implement a design vision that...

About UsAt Ingka Centres, we're on a mission to revolutionize the shopping centre industry by creating unforgettable experiences for our customers. We're looking for a talented Customer Experience Specialist to join our team and help us achieve this goal.About the RoleAs a Customer Experience Specialist, you'll be responsible for creating and implementing...

Customer Experience ManagerAt Saint-Gobain Group, we are committed to delivering exceptional customer experiences that drive business growth and customer loyalty. We are seeking a highly skilled Customer Experience Manager to join our team and play a key role in enhancing our customer-centric culture.Main Responsibilities:Develop and implement customer...

Customer Experience ManagerAt Saint-Gobain Group, we are committed to delivering exceptional customer experiences that drive business growth and customer loyalty. We are seeking a highly skilled Customer Experience Manager to join our team and play a key role in enhancing our customer-centric culture.Main Responsibilities:Develop and implement customer...

About GoodaysGoodays is Europe's leading Customer Experience Management Platform, dedicated to helping businesses deliver more human and personal customer experiences every day.Job DescriptionWe're seeking a highly skilled Customer Experience Manager to join our team of Engagement Managers, Adoption Digital Consultants, Retail Experts, Support Agents, and...

Drive Operational Excellence in Customer SuccessAt Goodays, we're committed to delivering exceptional customer experiences that drive business growth. As a key member of our Customer Success Operations team, you'll play a vital role in ensuring our customers achieve their goals and maximize their lifetime value.Key Responsibilities:Leverage data and...

Customer Success ManagerAt NielsenIQ, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in driving customer satisfaction and loyalty.Key Responsibilities:Analyzing data to identify trends and areas for improvement in customer experienceDeveloping and implementing...

Customer Experience Manager - Senior LevelWe are seeking a seasoned Customer Experience Manager to lead our efforts in enhancing client satisfaction and optimizing user journeys across our platforms. This role demands a strategic thinker with a strong foundation in data-driven decision-making, operational excellence, and content strategy. The ideal candidate...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our Central Marketing and Development department. As a key member of our team, you will play a crucial role in enhancing our customer-centric culture and supporting our colleagues in Saint-Gobain's activities.Key ResponsibilitiesSupport countries on all aspects of Customer...

About the RoleWe are seeking a highly experienced Senior Manager, Customer Experience to lead and contribute to CRM, loyalty and CX consulting projects for due diligence, value creation and transformation projects for our private equity customers and their companies.Key ResponsibilitiesAdvise clients on Customer Experience (CX) & CRM strategy, scope and...

Transform Customer Experiences at AsystemWe're seeking a visionary Customer Experience expert to spearhead the development and implementation of a comprehensive strategy that enriches and enhances our community. As a key member of our cross-functional team, you'll collaborate closely with third-party partners and our database to deliver a consistent and...

Customer Experience Manager - Senior LevelWe are seeking a seasoned Customer Experience Manager to lead our efforts in enhancing client satisfaction and optimizing user journeys across our platforms. This role demands a strategic thinker with a strong foundation in data-driven decision-making, operational excellence, and content strategy.The ideal candidate...

About the RoleWe are seeking a highly experienced Senior Manager, Customer Experience to lead and contribute to CRM, loyalty, and CX consulting projects for due diligence, value creation, and transformation projects for our private equity customers and their companies.About SingulierSingulier provides digital strategy and transformation support for private...

Customer Marketing Senior Program ManagerContentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. Our global team, representing over 72 nationalities, operates in offices worldwide, including New York, London, Paris, and more.In 2024, Heap and Hotjar joined the Contentsquare...