Relationship Manager

il y a 2 semaines


CombslaVille, Île-de-France Groupe Crédit Agricole Temps plein

About the Role

We are seeking a dedicated and experienced Relationship Manager to join our team in managing and developing a portfolio of retail banking clients. You will play a crucial role in providing exceptional customer service, building strong relationships, and driving sales growth within the retail banking sector.

Key Responsibilities

  • Cultivate and maintain a thriving portfolio of retail banking clients, ensuring their financial needs are met with tailored solutions.
  • Leverage diverse distribution channels to expand your client base and effectively promote our comprehensive range of financial products.
  • Proactively engage with clients, understanding their unique requirements and presenting customized financial solutions while negotiating favorable terms.
  • Deliver exceptional customer service by guiding clients through available banking channels and addressing their inquiries promptly and efficiently.
  • Actively participate in sales initiatives and manage financing applications, ensuring a smooth and seamless experience for our valued customers.
  • Proactively monitor and mitigate potential risks associated with client accounts, safeguarding both the bank's interests and the financial well-being of our clients.
  • Share your expertise by mentoring and training junior team members, fostering a collaborative and supportive work environment.

Qualifications

We are looking for candidates who possess:

  • A Bachelor's degree or higher in a relevant field.
  • Proven experience in the retail banking sector, demonstrating a strong understanding of financial products and services.
  • Exceptional interpersonal skills, enabling you to build rapport with clients and effectively communicate complex financial information.
  • A strategic mindset, allowing you to identify client needs and develop tailored solutions that meet their unique requirements.
  • A collaborative team-player attitude, contributing to a positive and supportive work environment.


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