Food and Beverage Guest Experience Ambassador
il y a 5 jours
We are seeking a highly skilled and experienced Food and Beverage Guest Experience Agent to join our team at Accor. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel standards are consistently met.
Key Responsibilities- Guest Experience: Provide a professional, friendly greeting and engaging service to all guests, ensuring that their needs are met and exceeded.
- Menu Knowledge: Have in-depth knowledge of all menu items, garnishes, contents, and preparation methods, and be able to assist guests with menu-related queries.
- Reservations and Feedback: Assist with booking, modifying, and cancelling reservations, and collect, file, distribute, and answer guest feedback and questions.
- Coat Check and Operations: Assist with coat check responsibilities and maintain regular attendance in compliance with Accor standards.
- Communication and Teamwork: Maintain consistent and effective flow of communication between management and fellow colleagues, and be able to work cohesively as part of a team.
- Previous Service Experience: Previous service experience is an asset, with a strong background in hospitality and customer service.
- Point of Sale System Experience: Previous Point of Sale System experience is an asset.
- Communication and Organizational Skills: Excellent communication and organizational skills, with the ability to work well under pressure in a fast-paced environment.
- Interpersonal and Problem-Solving Abilities: Strong interpersonal and problem-solving abilities, with a talent for adjusting rapidly to changing circumstances.
This role requires constant standing and walking throughout the shift, with occasional lifting and carrying up to 20 lbs, and occasional kneeling, pushing, pulling, ascending stairs, and ramps.
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Food and Beverage Guest Experience Ambassador
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Food and Beverage Guest Experience Agent to join our team at Accor. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key ResponsibilitiesProvide professional, friendly,...
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Food and Beverage Guest Experience Ambassador
il y a 1 semaine
Issy-les-Moulineaux, Île-de-France Accor Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Food and Beverage Guest Experience Agent to join our team at Accor. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key ResponsibilitiesProvide professional, friendly,...
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