Guest Experience Ambassador
il y a 2 semaines
Job Title: Guest Experience Ambassador
We are seeking a charismatic individual with a passion for delivering exceptional guest experiences. If you are sociable, organized, and enthusiastic, we want you to join our Front Office team.
Key Responsibilities:
- Deliver personalized service to guests, ensuring they feel valued and welcomed at all times
- Provide friendly and knowledgeable support to guests, addressing their needs and concerns
- Assist guests with check-in and loyalty program sign-ups, ensuring a seamless experience
- Collaborate effectively with colleagues in a fast-paced environment, prioritizing tasks and managing time efficiently
Requirements:
- Experience in Front Office or Reception, with a strong understanding of customer service principles
- Excellent communication and time management skills, with the ability to work independently and demonstrate initiative
Benefits:
- Access to Accor Academy for continuous learning and professional development
- Flexible work-life balance, with opportunities for career growth and advancement
- Discounts on Food & Beverage and Accommodation worldwide, as well as various leave options and employee assistance programs
About Accor:
We are committed to diversity and inclusion, striving to attract a diverse workforce and provide equal opportunities for all candidates. We offer support for reasonable adjustments during the recruitment process to ensure a fair and inclusive experience.
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