Lead Business Solutions Consultant

il y a 2 semaines

Paris, Île-de-France Hitachi Solutions Temps plein

Hitachi Solutions is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team helps drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this, we employ the best, most dedicated talent to deliver outstanding technology solutions to our global clients.

Key Responsibilities:

  • Implement and deploy Microsoft Dynamics 365 CE.
  • Analyse front office processes (sales, marketing and customer service) to identify opportunities for improvement.
  • Gather and understand client functional requirements.
  • Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics 365 CE.
  • Configure the application to meet a client's requirements using the Microsoft Dynamics 365 CE Customization Tool, Workflow Tool, or SDK.
  • Identify creative workarounds to meet requirements without the development of custom code.
  • Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
  • Create technical specifications.
  • Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications.
  • Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training).
  • Develop high-level project work plans.
  • Provide technical support to existing CRM clients.
  • Lead technical discussions with clients.
  • Develop data conversion and testing strategies.
  • Responsible for staff development & coaching.
  • Execute assigned responsibilities in a manner consistent with Hitachi Solutions Europe Ltd's Quality Management Policy.

Qualifications:

  • Candidate should have a strong background in CRM solutions, preferably Dynamics 365.
  • Should have 3 years of experience in a similar role.
  • Working proficiency in English is required.

At Hitachi Solutions, we believe that diversity is the wellspring of our innovation and our growth engine. We strive to create an environment where employees' individualities feel equally represented.

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