Customer Success Strategist

il y a 2 jours


IssylesMoulineaux, Île-de-France Microsoft Temps plein
Job Description

Job Title: Customer Success Strategist

Job Summary:

We are seeking a highly skilled Customer Success Strategist to join our team at Microsoft. As a key member of our account team, you will be responsible for developing and maintaining strong relationships with our customers, identifying opportunities to drive business growth, and delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and execute customer success plans to drive business growth and customer satisfaction
  • Build and maintain strong relationships with customers, stakeholders, and internal teams
  • Identify and prioritize customer needs, and develop solutions to meet those needs
  • Collaborate with cross-functional teams to deliver customer-facing programs and services
  • Monitor and analyze customer data to identify trends and opportunities for growth

Requirements:

  • Proven experience in customer success, account management, or a related field
  • Strong understanding of customer needs and business objectives
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong analytical and problem-solving skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading technology company

Microsoft is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from qualified candidates of all backgrounds.



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