Multitasking Hospitality Expert
il y a 4 semaines
About the Role:
We are seeking a highly skilled and versatile individual to join our Night All-Rounder team at Accor. As a Night All-Rounder, you will be responsible for providing exceptional customer service, handling guest luggage, and maintaining the cleanliness of our public areas.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their queries and concerns in a timely and professional manner.
- Handle guest luggage with care, storing and delivering it as needed.
- Conduct regular security walks to ensure the safety and security of our guests and staff.
- Work collaboratively with other team members to maintain a clean and organized environment.
- Ensure that all guests are briefed on the features and benefits of our loyalty program and encouraged to join.
Requirements:
- Previous customer service experience, preferably in a hotel environment.
- Ability to work night shifts and remain alert and focused.
- Strong communication and interpersonal skills.
- Physical ability to perform cleaning tasks and stand for extended periods.
What We Offer:
- A fun and supportive working environment.
- Opportunities for career mobility and professional growth.
- Access to global perks and benefits.
Accor's Commitment to Diversity and Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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