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Guest Services Coordinator
Il y a 3 mois
Domino RH Staff Aix en Provence has been a prominent player in the HR solutions sector for over two decades. We value each individual's unique contributions and support them throughout their professional endeavors with our clients. With a robust team of 750 permanent staff and 170 agencies both domestically and internationally, we generate a turnover of 300 million euros. Our operations encompass various sectors, including temporary staffing and recruitment, divided into four main branches: 'Staff' for tertiary roles, 'Care' for the medico-social field, 'Missions' in construction, transport logistics, and industry, alongside our recruitment agencies 'HC Resources' and 'Nextep HR'. Additionally, we provide a comprehensive suite of HR diversification services, including payroll portage, training, assessments, and transition management.
About the Position:We are seeking a dedicated Receptionist who is enthusiastic about the hospitality sector and is eager to contribute to an outstanding guest experience. This role is essential in ensuring guest satisfaction from the moment of booking through to their departure at a premier accommodation facility.
- Manage check-in and check-out processes efficiently
- Allocate rooms according to guest preferences
- Oversee billing and payment transactions
- Continuously strive to enhance service quality
- Assist guests with their luggage
- Handle incoming calls and provide relevant information to guests
The ideal candidate will possess experience in a three-star hotel environment or hold a relevant receptionist qualification. A passion for customer service, coupled with excellent communication, discretion, and organizational abilities, is essential. Proficiency in English, both spoken and written, is required. Your unique personality will be a significant asset in this role, complementing your professional skills.
