Operational Excellence Projects Manager

il y a 4 semaines

LevalloisPerret, Île-de-France Lagardère Travel Retail Temps plein
About the Role

We are seeking an experienced Operational Excellence Projects Manager to join our team at Lagardère Travel Retail. As a key member of our Global Operational Excellence Department, you will play a critical role in driving top- and bottom-line store performance by continuously improving in-store execution.

Key Responsibilities
  • Manage a portfolio of strategic projects and coordinate these projects from end-to-end, from recommendations/solutions design to operational implementation in all 40 countries of the Group.
  • Ensure Project Management Office (PMO) for the projects you're in charge of, organizing work and project team, coordinating the various teams and functions involved in countries or HQ.
  • Produce all the documentation needed to roll-out the project, including good practices, guidelines, training documents, webinars, and Executive Summaries targeting top management.
  • Monitor and document the qualitative and quantitative results after implementation, building strong benchmarks and REX, and actively sharing operational good practices to foster continuous improvement in all countries.
  • Support countries in the day-to-day for the operational implementation of the projects, with a hands-on and field approach.
  • Actively contribute to the LEaP and in the future STARS' programs animation, preparation of documents and presentation to project teams/countries/EXCOM, communities animation, organization of webinars and operational events, newsletters, and contribution to the creation and animation of a new internal recognition program.
Requirements
  • Master in Management or Engineering.
  • Minimum 5 years of professional experience in Operations, Strategy, Project Management, or Finance.
  • Good command of project management and Microsoft Office, particularly Excel and PowerPoint.
  • Fluent in English and French (spoken and written).
  • Taste for challenge, flexibility, curiosity, and versatility.
  • Autonomy, decision-making, and ability to deal with the unexpected.
  • Strong interest for operations, field, and hand-on approach.
  • Synthesis skills (oral and written) and good communication and interpersonal skills.
About Us

Lagardère Travel Retail is committed to creating a work environment where our people can fulfill their potential and be themselves. We welcome and consider all applications regardless of their background and can ensure all candidates a fair and equal treatment.

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