Group Sales Manager
il y a 2 semaines
Are you a sales professional looking for a new challenge in the luxury hotel industry?
We are seeking a highly motivated and experienced Group Sales Manager to join our team at the Fairmont Olympic Hotel in Seattle.
As a Group Sales Manager, you will be responsible for booking profitable group business from key accounts, key prospects, and other active accounts in the assigned regions.
Key responsibilities include:
- Proactively managing large group sales leads with a peak of 60+ room nights.
- Exceeding personal sales goals, monthly, quarterly, and annually, through account development and maintenance.
- Scheduling effective sales calls and appointments within assigned markets, participating in prescribed training and special projects, assisting in the development and training of sales coordinators, collecting market and competitive intelligence to assess and implement strategy and long-term goals.
- Consistently offering prompt, professional, engaging, and friendly service.
- Responsibilities including quoting rates and negotiating group room contracts within established parameters, keeping accurate records of potential customers and following through on all potential business.
- Coordinating with Convention Services and Catering and/or other hotel departments to ensure delivery of hotel's promised services.
- Utilizing Opera Sales and Catering System to track, solicit, book, and follow-up accounts and preparing weekly, monthly, quarterly, and annual reports as required.
- Developing lead sources and rapport with key personnel at Convention and Visitors Bureau, Industry Partners, and Fairmont Global Sales Offices.
- Maintaining active membership in industry-related organizations and associations pertaining to the specific market.
- Supporting goals, objectives, and philosophies of Fairmont Hotels & Resorts and the Fairmont Olympic Hotel Seattle.
Qualifications:
- Must be able to work legally in the US without restriction now or in the future.
- Bachelor's degree, in Hospitality Management, Business Administration, or related field (Master's degree preferred).
- Proven experience as a Group Sales Manager or similar role in a luxury hotel environment.
- Strong leadership skills with a track record of managing and motivating a high-performing sales team.
- Excellent negotiation, communication, and presentation skills.
- Deep understanding of the group sales process, market dynamics, and customer requirements in the luxury hospitality sector.
- Ability to travel as needed and work flexible hours, including evenings and weekends.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant sales management tools.
Physical Aspects of Position:
- Must be able to stand on feet throughout the shift, with intermittent periods of walking.
- Must be able to occasionally lift and carry up to 25 lbs at shoulder height.
- Must be able to occasionally push/pull up to 75 lbs.
- Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
- Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We are an equal opportunity employer. All offers contingent on background check and E-Verify.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
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