Dining Room Service Attendant

il y a 1 jour


IssylesMoulineaux, Île-de-France Accor Temps plein

Accor Job Description

**Company Overview**

Accor is a leading hospitality group in Europe, offering unparalleled perks and benefits to its employees.

**Job Summary**

We are seeking a skilled and friendly Casual In-Room Dining Waiter/Waitress to join our team. As a key member of our room service team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.

**Responsibilities**

* Provide food and beverage service to all guest rooms, including the service of mini bars to the standard agreed by management
* Hand over all outstanding tasks to the following shift
* Ensure all jobs in the shift checklist are completed or handed over to the next shift for completion
* Post correct charges to the correct room numbers when using Miros
* Maximize revenue by upselling and promoting our room service offerings
* Conduct or participate in the department's monthly stock take
* Maintain a sufficient stock of food and beverage items at all times

**Guest Service Responsibilities**

* Check all items in the tray or trolley before delivery to the rooms against the bill
* Ensure a good knowledge of the room service menu and wine list to advise guests
* Maintain a high standard of order taking at all times
* Record guest requirements and liaise with the room service management team

**Qualifications**

* Experience as a Waiter/Waitress in a luxurious environment
* Great communication skills
* A warm and welcoming personality

**Benefits**

* Competitive salary, service charge, and loyalty bonus
* Employee Benefit Card with discounted rates at Accor properties worldwide
* Free stays in the UK or Ireland (4 nights/year)
* Sofitel Experience - enjoy a luxurious night at our hotel with a delightful breakfast
* Complimentary meals while on duty
* Special rates in F&B, rooms, and spa
* Be part of the largest hospitality group in Europe
* Exceptional training and development opportunities through apprenticeship programs
* Global growth opportunities
* Employee Assistance Program with 24/7 GP access
* Make a difference with corporate social responsibility and be part of positive change

**Our Commitment to Diversity & Inclusion**

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.


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